Brand Marketing Manager I at AvidXchange, Inc.

At AvidXchange, we are on a mission to transform the way middle-market businesses handle accounts payable and payments through our leading automation software. Since our founding in 2000, we have grown into a team of over 1,600 people who are deeply committed to being connected, growth-minded, and customer-obsessed. We believe that our people are the core of our success, and we strive to foster an inclusive culture where every teammate can bring their whole self to work while solving complex problems for our customers.

The role

We are seeking a strategic Brand Marketing Manager I to join our Brand Marketing and Communications team on a full-time basis. This is a mid-level, hybrid position where you will report to the Manager of Brand Marketing. You will play a vital role in executing programs that boost our brand awareness and customer advocacy. We are looking for a creative storyteller who is ready to roll up their sleeves and collaborate across departments to make a tangible impact.

Core responsibilities

• Manage our customer advocacy program daily by recruiting new members, gathering insights, and positioning our customers as thought leaders.
• Partner with the Manager of Brand Marketing to consistently evaluate and optimize our top-of-funnel digital advertising campaigns.
• Support internal teams by fulfilling customer reference requests, maintaining a database of customer quotes, and managing the approval process for using customer branding in our marketing materials.

Skills and experience

• A bachelor’s degree in marketing or a related field.
• At least 3 years of professional experience in brand management, customer marketing, or brand advocacy.
• Strong proficiency in the MS Suite, including PowerPoint, Word, and Excel.
• Proven ability to analyze data to build reports and presentations that support informed business decisions.
• Experience managing digital ad campaigns is strongly preferred.
• Familiarity with CRM platforms like Salesforce is considered a plus.
• Excellent communication skills and a highly organized, proactive approach to multitasking in a fast-paced environment.

Compensation and benefits

We offer a comprehensive benefits package designed to support your professional development and personal well-being. Our perks include:

• Hybrid work flexibility.
• Medical, dental, life, and disability insurance coverage.
• A 401k plan.
• Generous paid time off.
• Tuition reimbursement opportunities.
• Flexible working hours.

How to apply

If you are an entrepreneurial go-getter who is passionate about storytelling and customer advocacy, we would love to hear from you. Please submit your application to join our team and help us continue building an exceptional experience for our customers and our people.