Brand Designer at Thyme Care

OUR  MISSION

Imagine building a better healthcare journey for cancer patients, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.

At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.

To make this happen, we’re building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.

WHAT YOU’LL DO

You might describe yourself as a thoughtful, creative, detail-oriented, and strategic designer. You have experience crafting compelling brand experiences and building cohesive design systems that span across multiple channels. You thrive on balancing creativity with structure, ensuring every asset feels fresh, yet familiar to the brand’s identity. You’re equally energized by big-picture thinking and pixel-perfect execution, and you’re known for your ability to turn complex concepts into clear, captivating visuals.

As the Brand Designer, your role will be crucial in shaping and evolving our brand identity as we continue to grow. Working cross-functionally with the marketing team and other departments, you’ll bring the brand to life through digital, print, and experiential assets. You’ll report to the Brand Design Lead and partner with designers, marketers, and stakeholders to ensure every touchpoint feels intentional and cohesive. Whether you’re refining templates for social media, designing high-impact campaign visuals, or helping to build out a scalable design system, your work will have a lasting impact on how our brand shows up in the world.

This role is built for someone who’s equal parts creative problem-solver and process-driven thinker. You’re excited by the challenge of working across mediums and channels, and you’re comfortable managing multiple projects at once. Collaboration is your default mode, and you’re always ready to give and receive feedback in service of the best possible outcome. You’re energized by working on a growing brand and you’re always looking for ways to push the creative boundaries while staying true to brand guidelines.

Your role will include:

• Design multi-channel campaign assets: Conceptualize and create on-brand visuals for social media, email, web, print, and experiential initiatives that support marketing and business goals.
• Create templates and tools: Develop templates and reusable components that empower internal teams to create on-brand content efficiently.
• Collaborate with cross-functional teams: Partner with marketing, other internal teams, and external vendors to ensure alignment and consistency in all design outputs.
• Contribute to motion and interactive design: Build simple animations, infographics, and interactive visuals that bring stories to life.
• Ensure brand consistency: Serve as a brand steward, ensuring all visual work adheres to established brand guidelines while allowing room for creative evolution.
• Lead quality assurance checks: Review and refine design deliverables to ensure they’re error-free, on-brand, and ready for production.

This role is perfect for someone who thrives on creative problem-solving, loves to bring order to chaos, and is passionate about the power of design to shape perception and drive impact. Your close collaboration with colleagues will be essential in delivering a polished, modern, and inspiring brand presence that connects with audiences across all touchpoints.

WHAT YOU’VE DONE

• You have a proven track record of creating compelling, cross-channel brand experiences that drive engagement and elevate brand perception.
• You’ve helped maintain brand systems, ensuring consistency while adapting core brand elements for multiple platforms and use cases.
• You have experience working with cross-functional teams to bring brand identities to life through campaigns, templates, and other creative assets.
• You’re highly proficient in design tools like Adobe Creative Suite, Figma, and Canva, with a growing interest in motion graphics and emerging design technologies.
• You’re adept at managing multiple projects, balancing competing deadlines, and working within a project management system to track progress and ensure timely delivery.
• You have a solid understanding of accessibility-focused design principles, ensuring your designs are inclusive and impactful for diverse audiences.
• You thrive in dynamic, fast-paced environments, maintaining composure and focus as priorities shift.
• You have excellent communication skills and know how to present your creative ideas clearly to cross-functional teams and stakeholders.

WHAT LEADS TO SUCCESS

• Empathy-Driven Design: You approach every project with the end user in mind, crafting experiences that are clear, accessible, and meaningful.
• Proactive Communication: You keep stakeholders informed every step of the way, ensuring alignment on goals, priorities, and progress.
• Adaptability: You thrive in a fast-changing environment, easily pivoting when priorities shift, and remaining focused on delivering great work.
• Attention to Detail: You have a meticulous eye for design, catching inconsistencies in visuals, copy, and technical execution before they go live.
• Design Expertise: You bring a deep understanding of design principles—color, typography, layout—and know how to make a brand look cohesive across web, print, and physical touchpoints.
• Collaborative Spirit: You work seamlessly with marketers, product teams, and stakeholders, integrating feedback into your work with patience and precision.
  

Our Values:

At Thyme Care, our core values—Act with our members in mind, Move with purpose, and Seek diverse perspectives—guide us in everything we do. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Thyme Care employees. In accordance with New York City law, the base salary for this role, if filled within New York City, is $75,000 - $90,000. The salary range could be lower or higher than this if the role is hired in another location. We also believe that your personal needs and preferences should be taken into consideration so we allow some choice between equity and cash.

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal opportunity employer.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.