AI Ops Manager at PandaDoc

PandaDoc is hiring an AI Ops Manager to transform our organization's operations through AI utilization. As the AI Ops Manager in Incubation, you will play a critical role in understanding internal needs and pain points across all departments, identifying opportunities for investment, and bringing new, innovative solutions to our teams.

In this role, you will:

• Discovery: Work cross-functionally to uncover inefficiencies and opportunities within our current operations. Identify pain points, across departments, where AI can potentially be used to significantly improve our operations.
• Develop: Design, prototype, develop, deploy technological solutions, resorting to AI tools and low code solutions, independently. Maintain the solutions.
• Promote: Increase general awareness about AI and its potential; draw strategies to increase the adoption of the developed solutions and change processes when required; work across departments, communicating with stakeholders in order to deploy changes.

About you:

• Bachelor's degree in a relevant field such as Computer Science, Engineering, Business, or a related discipline.
• 5+ years in product management, engineering or an equivalent role in B2B SaaS, with hands-on experience with AI
• System Thinking: Ability to identify complex problems within our organizational processes and think creatively and strategically to find optimal solutions.
• AI Expertise: Deep understanding of various AI tools, applications, and trends, including but not limited to natural language processing (NLP), machine learning (ML)
• Low Code Solutions: Demonstrated proficiency in leveraging no/low code solutions such as Airflow, Google AppSheet, or similar platforms to develop custom applications.
• Software Development: Ability to draw requirements and develop solutions caring for the (internal) user experience and efficiency. Some proficiency in common programming languages, ability to quickly script, integrate, and deploy solutions independently.
• Data Proficiency: Strong analytical skills with the ability to analyze large datasets, identify patterns, and uncover actionable insights.
• Collaboration and Communication: Strong interpersonal skills with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Project Management: Experience in project management, with the ability to manage multiple projects concurrently and drive them to successful completion within established timelines.
• Continuous Learning and Adaptability: Willingness to continuously learn and adapt to evolving technologies and industry best practices.

Company Overview: 

PandaDoc empowers more than 40,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.  For more information, please visit https://www.pandadoc.com.

Company Culture: 

We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. 

Check out our LinkedIn to learn more.

Benefits:

• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
• 6 self care days
• A competitive salary
• And much more!

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

EXTERNAL RECRUITERS

Approval Requirement

The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.