Account Manager Business Development Representative at Bloomerang

Bloomerang combines the best tools, resources, and people to provide a world-class experience for tens of thousands of nonprofits, allowing them to raise more money and do more good in the world. Our powerful software and stellar customer service have made us one of the highest rated fundraising/donor CRMs on the market.

In addition to creating thriving nonprofits, we’re also in the business of creating thriving employees. At Bloomerang, you’ll be a part of a mission-driven culture built on the core values of Simplify, Care, and Act. We know the key to our success is our people, and we’re proud to be home to some of the most innovative and skilled employees in the workforce today.

The Role

Support account managers by identifying and qualifying upsell opportunities within the existing customer base, booking qualified meetings, and maintaining a steady pipeline of leads. You will have the opportunity to further develop your sales skills while partnering with the account management team to turn leads into opportunities.

To be successful, you seek to be a proactive and motivated individual who thrives in a fast-paced, collaborative environment. You need to have exceptional verbal and written communication skills, allowing you to effectively generate new customer leads through qualifying methods. Strong time management and organizational abilities are essential for maintaining a clean and updated sales CRM. Also, you should demonstrate a competitive drive and the self-motivation needed to consistently meet and exceed expectations while having a solid understanding of Bloomerang's product features, the competitive landscape, and current nonprofit sector conditions.

What You Will Do

• Identify and qualify upsell opportunities through inbound leads and outbound prospecting.
• Expect to make 30–50 outbound calls per day to prospective clients as part of daily outreach goals
• Respond to inbound inquiries and re-engage past prospects.
• Schedule qualified meetings for Account Managers.
• Use CRM tools (like Salesforce, Outreach) to manage leads and track progress.
• Meet or exceed daily productivity targets (calls, emails, etc).
• Continually learn about our SaaS and fundraising solutions and the nonprofit sector to effectively communicate value.
• Collaborate with the team to share best practices and improve processes

What You Need to Succeed

• A desire to grow within Bloomerang and for developing a career in technology sales. 
• Outstanding time management and organization skills.
• Strong communication skills to engage leads via phone and email.
• Ability to qualify leads based on their needs and readiness to buy.
• A natural curiosity to deeply understand our customers, their needs, and how our solutions can help them succeed.
• Hitting sales goals consistently (monthly and quarterly)
• Strong sense of professional goals and being career driven
• Being highly detail-oriented who can learn new processes quickly. 
• Coachability and openness to change is key
• Willingness to roll up your sleeves and be a team player.
• Being an active listener with a strong sense of empathy will help you excel 

• The ability to work in a fast-paced, collaborative environment.
• Inside sales/lead generation experience is a plus! (1+ years).
• Possesses the drive to advance into a quota-carrying sales role.
• Competitive drive and the ability to self-motivate to meet and exceed expectations.

• Strong ability to problem solve and find new ways to create value. 

Nice to Haves But Not Required

• Salesforce/CRM experience
• Outreach/Salesloft experience
• Prior Sales experience
• Prior Nonprofit experience

Benefits

Health + Wellness
You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere. 

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave.

401k

You’ll receive a 401k match to help invest in your future.

Equipment
Everything you need to be successful, shipped right to your door.

Compensation

As this is an incentive compensation role, there will be a base salary with annual on target earnings of $65,000. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.

Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. 

Accommodations

Applicants who require accommodations may contact [email protected] to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

Employment with Bloomerang is contingent upon signing a Proprietary Information and Inventions Agreement, satisfactory completion of our pre-employment background check, and satisfactory proof of legal authorization to work in the United States.  In accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for Employment. Any criminal offenses or crimes that are related to material duties of the role will not be considered