Firsthand
Training Specialist - Clinical
Remote
Full Time
#Support
#Training
#Change Management
#Public Speaking
#Webinar
#Electronic Health Records
Firsthand is looking for a Training Specialist - Clinical
Full TimeSeniorRemoteSupportTrainingChange ManagementPublic SpeakingWebinarElectronic Health RecordsEnglishMedical insuranceMental wellness budgetDental insuranceVision insurance401kMaternity/paternity leavePaid time offEquity compensationRemote work
firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health.
firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI.
We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun.
The training specialist is a critical role for firsthand. This role will help support the development of our team members as we rapidly grow and evolve. You will be involved in the administration and implementation of dynamic training programs that support clinical roles at all levels of the organization. Reporting to the Director of Learning & Development, you will work collaboratively to ensure our team members have the support they need to thrive. Through this work, you will be supporting the highly impactful goals of our organization. This is not just about training an EHR - you will be involved in training both clinical and non-clinical team members alike, building culture and driving performance. You will use data to drive decisions, lead engaging training sessions, and support team members as they grow into (and beyond!) their roles.
As a Training Specialist - Clinical you will:
You will be a good fit if you have:
The experience you bring to this role includes:
You also:
Benefits
For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture.
Vaccination Policy
Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law.
New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed.
Unfortunately, we are not able to offer sponsorship at this time.
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