Advanced Navigation

Technical Writer

Australia

On-site

Full Time

#Product

#Documentation

#Technical Writing

#Content Strategy

#Information Architecture

#Engineering

#Confluence

#Jira

#Design Thinking

#Knowledge Base

Advanced Navigation is looking for a Technical Writer

Full Time Mid-Level On-site Australia Product Documentation Technical Writing Content Strategy Information Architecture Engineering Confluence Jira Design Thinking Knowledge Base English

Advanced Navigation is the world’s most determined innovator in AI robotics and navigation technologies across land, air, sea and space applications. Founded on a culture of research and discovery, Advanced Navigation's mission is to be the catalyst of the autonomy revolution. Fields of expertise include artificial intelligence, underwater sonar, GNSS, radio frequency systems, inertial sensors, robotics, quantum sensors and photonics.

Today, Advanced Navigation is a supplier to some of the world's largest companies, including Airbus, Boeing, Google, Tesla, NASA, Apple, and General Motors. Discover it for yourself: https://youtu.be/F7uAqs1gtuk

Position overview:

As a Technical Writer with Advanced Navigation you will have the exciting opportunity to look at how customers use documentation across their journey with our company, allowing us to invest in a better customer experience. You will support all of our technical documentation needs, including the rollout of new R&D projects, iterations of INS products, and any future products. You will also own the information experience and content strategy of our products.

Responsibilities:

Play a key role in the customer engagement team to deliver the vision on user documentation across the entire customer lifecycle

Own the information architecture and content strategies for documentation

Explain technical ideas in simple language

Utilise design thinking to deliver a mix of traditional and web based user content

Create user documentation, application notes and knowledge base documents for a variety of product offerings

Work cross-functionally with customers, support, sales, marketing, product and R&D

Essential Skills & Experience

3+ years of technical writing experience with technical hardware and/or software products

Have studied at a higher education institution focused on engineering

3-5+ years of experience in technical writing or similar technical/engineering role

Demonstrate a proficiency in technical writing, with a relentless eye for detail

Demonstrate experience in improving or building both information architectures and content strategies for documentation

Genuinely strong written and verbal communication skills

Possess a knack for creatively engaging with engineering audiences

Be comfortable deep diving into technical topics and building rapport with engineering teams

Desired Skills

Experience working with survey, robotics or navigation systems in defence or commercials markets

Have experience working with both hardware and software products

Be a passionate, hungry learner that gets excited about professional growth and being challenged by new opportunities

A collaborative and team-oriented mindset for accomplishing goals

Be proficient with Madcap Flare help authoring tool, Confluence and Jira

What are some of the benefits you will have access to?

You'll have access to industry-leading products with diverse applications within some of the most interesting and exciting projects worldwide. We’re growing a team of inspired, smart, and driven individuals from all sorts of backgrounds. With great opportunities for growth and variety, we strive to help each employee carve out the path that’s right for them.

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Technical Writer at Advanced Navigation