Technical Support Helpdesk
37k - 46k USD
Remote
Full Time
#Technology
#Data
#Cloud
#Network
#Support
Do you have the desire to help small businesses and Non-Profit organizations with a wide range of technology solutions? Do you enjoy being a part of a team that makes a difference in the community? If so, then this may be an opportunity for you. We are looking for future team members with similar values (integrity, service, resourcefulness) to help us provide outsource IT support to clients in the Austin metro.
A typical day may start with some routine end-user support, and then respond to service calls from new clients who may need a virus cleanup, data recovery, or a migration to the Cloud. It may be a cabling project or helping someone who is moving to a new office figure out how to set up network drops. For some clients, it could be working with vendor's technical support to help resolve an issue. You will be exposed to a wide range of technologies and people, which keep things interesting and challenging.
Please do not apply if you're not looking to commit long-term to this opportunity. We are a highly relational company and truly enjoy being a trusted technology resource. We want “wingmen” who we can count on and support each other when calls get crazy.
NOTE: As part of our recruiting process, we require completing a questionnaire before scheduling an interview in person. This questionnaire helps us determine what type of client is a good fit for your particular skill set and abilities. It will require an hour or two to complete.
* We have part-time positions with the potential to grow into full-time opportunities (gas allowance, company phone, and a flexible schedule ).
* Compensation range is from $18 to $22/hr based on experience and skill set. Profit sharing and gas allowance is part of the compensation package. We also have a great benefits package.
The Critical Update inc
7 views
Markets
