Xentral

Technical Editor

Remote

Full Time

#ERP

#E Commerce

#Logistics

#ERP Systems

#Documentation

#XML

#API

#Data Mapping

Xentral is looking for a Technical Editor

Full Time Senior Remote ERP E Commerce Logistics ERP Systems Documentation XML API Data Mapping English German Remote work Flexible hours Home office budget Paid time off Learning budget Medical insurance Mental wellness budget

Wir wachsen – und suchen dich als erfahrenen Technischen Redakteur mit fundierter Xentral-Erfahrung! Du kennst die ERP-Plattform nicht nur aus der Theorie, sondern hast mindestens zwei Jahre operativ damit gearbeitet – idealerweise in Bereichen wie Logistik, E-Commerce oder Fulfillment. Du hast Freude daran, Business Cases und Prozesswissen verständlich aufzubereiten – für unsere Kunden, Partner und internen Team? Dann ist das deine Rolle!

Deine Aufgaben:

Du verantwortest die vollständige Überarbeitung und Weiterentwicklung unseres Handbuchs – praxisnah, präzise, aktuell.

Du schreibst Anleitungen und Workflows, die direkt aus deiner Erfahrung mit Xentral und operativen Prozessen gespeist sind.

Du bringst dein Wissen aus echten Use Cases ein und übersetzt es in verständliche, zielgruppengerechte Dokumentation – vom Lagerprozess bis zur Shop-Anbindung.

Du definierst gemeinsam mit dem Team klare Dokumentationsstandards und eine einheitliche ERP-Terminologie.

Du arbeitest eng mit verschiedenen Teams zusammen: Customer Support, Onboarding, Produktmanagement, Technik und unseren Partnern.

Du entwickelst neue Ideen zur Wissensvermittlung (z. B. Tutorials, Videos, interaktive Hilfen) und testest passende Tools und Formate.

Dein Profil:

Du hast mindestens 2 Jahre operative Erfahrung mit Xentral – z. B. in Logistik, E-Commerce, Fulfillment oder ERP-Prozessmanagement.

Du bringst ein ausgeprägtes Verständnis für ERP-Systeme und deren Rolle in komplexen Geschäftsprozessen mit.

Du erkennst Zusammenhänge und Abhängigkeiten in Geschäftsabläufen schnell und hast Freude daran, diese verständlich und strukturiert aufzubereiten – für Kunden, Partner und interne Teams.

Du erklärst gerne komplexe Themen, bist kommunikativ stark und kannst dich gut in unterschiedliche Zielgruppen hineinversetzen.

Du hast Erfahrung in der Erstellung technischer oder prozessbezogener Dokumentation – idealerweise im ERP- oder SaaS-Umfeld.

Du bist technisch affin: Begriffe wie CSV, XML, API oder Datenmapping sind dir nicht fremd, und du bringst eine gesunde Neugier für Tools und Technologien mit.

Du arbeitest strukturiert, organisiert und selbstständig, denkst unternehmerisch und verlierst auch bei wechselnden Anforderungen nicht den Überblick.

Du verfügst über sehr gute Deutschkenntnisse und (sehr) gute Englischkenntnisse in Wort und Schrift.

Du arbeitest gerne cross-funktional mit verschiedenen Teams zusammen und hast Lust, unsere Dokumentationslandschaft gemeinsam weiterzuentwickeln

Nice to have: Erfahrung mit Tools Paligo, Zendesk, Confluence oder vergleichbaren Plattformen. Vollzeit- aber auch Teilzeit möglich.

What we offer

Flexible Work Environment: Enjoy remote work options across Europe or from our office-hubs in Augsburg, Amsterdam, Berlin, Munich, and Lohne (Oldenburg), along with flexible working hours.

Competitive Compensation & Comprehensive Benefits: Attractive salary packages and a generous leave policy that includes 28 annual leave days, special leave days, and nursing care days. Our comprehensive benefits package also provides a monthly voucher to choose from a variety of providers, including Urban Sports Club, grocery stores, entertainment, and lifestyle options. Additionally, we equip all employees with state-of-the-art home office equipment and offer a 50% subsidy on private pension plans for permanent employees in Germany.

Professional Growth & Development: Benefit from a significant budget dedicated to learning and personal development, supporting your career growth and continuous learning.

Inclusive & Engaging Culture: Participate in virtual and in-person company events and in our yearly culture connect days, fostering a collaborative and vibrant company culture with minimal hierarchies and respectful communication.

Diverse & International Team: Work alongside a multicultural and international team across 17 different work locations within Europe and 32 nationalities, embracing diversity and a global perspective.

Mental Health & Well-being: Access comprehensive, evidence-based mental health care with 24/7 counseling, therapy placement, on-site support, and legal and financial guidance to help you thrive at work and in life.

You have what it takes? Then apply now with your CV or LinkedIn profile.

We look forward to your application!

About us

We are an established tech startup with major tech investors Sequoia Capital and Visionaries Club on our side. We are aiming at defining a new SaaS category and empower entrepreneurs and e-commerce vendors to automate their resource planning and focus on the things that matters most to them: their business.

We grow all over Europe, join us fully remote or in one of our hubs in Augsburg, Amsterdam, Berlin, Munich and Lohne (Oldenburg). You decide!

At Xentral, it doesn’t matter where you come from, what you believe in, or how you identify - what matters is the person you are and the skills you bring. We’re a remote-first company operating across Europe, so you can work from wherever you feel most comfortable. That also means we can’t offer relocation or visa sponsorship - but the good news is, relocation within Europe isn’t necessary to join our team.

What unites us at Xentral is not one location, but one mission: making business software simple, powerful, and accessible for everyone. We strive to create a workplace where everyone feels respected, supported, and empowered to do their best work.

Convince us with your personality and your skills – and together we’ll make great things happen.

We’re looking forward to meeting you!

Your recruitment experience @ Xentral

We aim for our recruitment experience to be exciting, smooth, and rewarding—for both you and us! That’s why we’ve designed a efficient and enjoyable recruitment process to ensure a great experience from start to finish. Want to know what your journey with us will look like? Check it out here!

Still have questions before taking the next step? No worries—we’re here to help! I’m Milou, your responsible Talent Acquisition Manager, and I'm happy to answer any questions so you can make the best decision for you.

We can’t wait to receive your application and hopefully welcome you to our team soon! 🚀

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Technical Editor at Xentral