I
Incident
Strategic Account Executive
Remote
Full Time
#Sales
#Enterprise
#Enterprise Sales
#Strategic Prospecting
#Product Demos
#Account Management
#Business Case Development
Incident is looking for a Strategic Account Executive
Full TimeSeniorRemoteSalesEnterpriseEnterprise SalesStrategic ProspectingProduct DemosAccount ManagementBusiness Case DevelopmentEnglishMedical insuranceMaternity/paternity leavePaid time offEquity compensationRemote workLearning budget401k
We're incident.io, the leading AI incident response platform that helps teams cut response times and improve reliability. Since 2021 we've supported over 1,500 companies-including Netflix, Airbnb, and Block-through more than 500,000 incidents, backed by $100M from Index Ventures, Insight Partners, and Point Nine.
Responsibilities
- Acquire and expand our largest enterprise accounts through disciplined planning, creativity, and persistence.
- Deliver high-impact product demonstrations that showcase how our platform solves complex enterprise challenges.
- Collect customer feedback during sales cycles and partner with product teams to refine solutions for unique needs.
- Collaborate with colleagues to refine enterprise sales processes and adapt quickly in a fast-moving environment.
- Position sales as a core driver of company strategy, working cross-functionally to support overall growth.
Must-haves
- Extensive enterprise sales experience selling to technical stakeholders, with a history of winning and expanding Fortune 500 accounts.
- Proven success securing new business deals valued at $1-5M+ ACV while navigating complex procurement and multiple decision-makers.
- Strong strategic prospecting skills, including creative approaches to breaking into major accounts.
- Ability to build compelling business cases that gain consensus and develop internal champions.
- Comfort operating in dynamic, fast-paced settings where you proactively drive initiatives and manage ambiguity.
- Professional fluency in English.
Benefits
- Market-leading private medical insurance
- Generous parental leave
- First Friday of each month off
- Generous annual leave and PTO allowance
- Competitive salary and equity compensation
- Fully remote work with a personal development budget
- Enhanced 401k
I
Incident
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