Sr. Systems Developer at Trueplatform

Welcome to True. We are a global platform dedicated to optimizing value creation by connecting innovative growth brands and established organizations with top-tier executive talent. As one of the fastest-growing companies in the talent advisory space, we pride ourselves on our inclusive networks and our commitment to using technology to advance leadership priorities. With offices spanning North America, EMEA, and APAC, we have been recognized as a top workplace by Inc. Magazine for three consecutive years and are currently ranked as the sixth-largest firm in our industry. We believe that doing good is the key to doing well, and we keep our culture and our people at the heart of everything we do.

What is this role?

We are looking for a Sr. Systems Developer to join our team on a full-time, remote basis. This is a mid-level position that requires approximately 24 months of relevant experience. Reporting directly to the Sr. Director of IT, you will be a vital part of our operations, helping us maintain high standards of service while mentoring junior team members and streamlining our internal technical processes.

What will you do?

• Diagnose and resolve complex technical issues while providing advanced guidance to both internal and external stakeholders.
• Collaborate across departments to support product development, quality assurance, and the implementation of new technical solutions.
• Analyze IT ticket data and current workflows to identify gaps, propose improvements, and document best practices for the entire team.

What makes you a great fit?

You are a motivated professional with a degree in IT, Business, or a related field, or you possess equivalent experience. We are looking for someone with 3 to 5 years of experience in a technical support or customer service environment. You should be comfortable working in high-pressure situations and possess a strong analytical mindset.

Key skills and qualifications include:

• Proficiency in troubleshooting, managing ticketing systems, and working with system vendors.
• Strong experience with Salesforce, Conga, and Domo.
• Expertise in Apple products and Google Applications.
• Proven ability to manage projects and provide constructive feedback to team members.
• Excellent communication skills in English, both written and oral.
• A flexible, adaptable approach to work with a high degree of personal ownership.

What's in it for you?

We are committed to supporting our employees and fostering a collaborative environment. By joining our team, you will benefit from:

• The flexibility of remote work.
• The opportunity to work with a global, industry-leading team.
• A culture that prioritizes professional growth and mentorship.

We are happy to provide reasonable accommodations for individuals with disabilities during the application or interview process. Please reach out to us if you need any assistance.