Sr. Systems Administrator at springboard

Springboard is transforming professional education through immersive, online programs in fields like software engineering, data, and design. We are looking for a Senior Systems Administrator to join our team of 250 and help us build the IT infrastructure that supports our mission of changing one million lives by 2030.

Responsibilities

• Provide high-quality support for staff and contractors, including hardware, software, network, and A/V troubleshooting.
• Manage the lifecycle of company assets, from procurement and deployment to decommissioning.
• Configure and maintain core IT infrastructure, including Google Workspace, Slack, Zoom, Atlassian Jira, and MDM solutions for MacOS and Windows.
• Research and implement innovative, automated solutions while managing vendor relationships and cost analysis.
• Develop and maintain internal security policies, procedures, and comprehensive knowledge base documentation.
• Deploy productivity and security tools, such as Microsoft Office and anti-malware software.

Must-haves

• At least 4 years of experience as a systems administrator or network administrator in a tech or startup environment.
• Strong proficiency in systems architecture and the ability to manage core IT systems independently.
• Excellent problem-solving skills with a focus on complex troubleshooting.
• A customer-service mindset and the ability to create clear, step-by-step technical documentation.
• A high sense of urgency and the ability to work as an independent operator.
• Ability to work in a hybrid capacity, including 2-4 days per month on-site at our San Francisco office.
• Fluency in English.

Benefits

The annual salary range for this role is $134,000 - $151,000 USD.

• Equity opportunities through stock option grants.
• Comprehensive health, dental, and vision insurance plans.
• Flexible, unlimited paid time off, 10 paid holidays, and company-wide Wellness Days.
• Hybrid work flexibility, including the option to work remotely from anywhere in the world for up to 90 days per year.
• Professional development support and access to 12 company-sponsored therapy and coaching sessions annually.
• Parental benefits, including 12 weeks of paid bonding leave.
• A company MacBook and a $500 stipend to help you set up your home office.