Sr. Systems Administrator at Springboard

At Springboard, we are dedicated to transforming professional education through immersive, online programs in fields like software engineering, data science, and design. Our mission is to help students build momentum, turning their potential into tangible career outcomes through a blend of expert mentorship and project-based learning. With a team of 250 professionals and support from investors like Reach Capital and the founders of LinkedIn, we are working toward our goal of changing one million lives by 2030. We are currently looking for a talented individual to join us in this mission.

About the Role

We are seeking a Senior Systems Administrator to join our team in a full-time capacity. In this role, you will be responsible for maintaining our IT infrastructure and providing comprehensive help desk support. You will lead complex troubleshooting efforts, evaluate new technology systems, and help build a robust IT ecosystem that supports our growing organization. Please note that this is a hybrid position, requiring you to be on-site at our San Francisco office 2 to 4 days per month.

Key Responsibilities

• Provide service-oriented support for all staff and contractors, including managing hardware, software, office networks, and audio-visual setups.
• Oversee the configuration, deployment, and management of core IT infrastructure, including Google Workspace, Slack, MDM for MacOS and Windows, and Atlassian tools.
• Develop and maintain security and productivity policies while researching innovative, automated approaches to improve our internal workflows.

Requirements

To be successful in this role, you should possess the following qualifications:

• At least 4 years of experience as a systems administrator, network administrator, or in a similar role within a startup or technology environment.
• Proficient knowledge of systems architecture and the ability to independently manage core IT systems.
• Strong problem-solving skills and a proven ability to create clear, step-by-step technical documentation.
• A customer-focused mindset and the ability to operate independently with a high sense of urgency.

Location

This role is based in the United States, with a hybrid requirement to work from our San Francisco office 2 to 4 days per month.

Compensation and Benefits

The annual salary range for this position is $134,000 to $151,000 USD, depending on your specific skills and experience. We offer a comprehensive benefits package designed to support your well-being and professional growth:

• Equity compensation through stock option grants.
• Flexible work arrangements, including remote work options and the ability to work from anywhere for up to 90 days per year.
• Generous paid time off, including unlimited PTO, 10 paid holidays, and company-wide Wellness Days.
• Comprehensive medical, dental, and vision insurance plans.
• Opportunities for professional development and support for your home office setup.