Solutions Engineer at RAIN

Overview

At Rain, we’re rebuilding the global financial pipes where money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. If you’re curious, bold, and excited to help shape a borderless financial system, we’d love to talk.

Our Ethos

Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what’s broken without waiting, chase trends before they peak, and remember to have fun through it all.

What we're looking for

Rain is looking for a Solutions Engineer, in this role, you’ll work closely with our business, operations, and our engineering team to help prospects deeply understand Rain’s capabilities, scope technical fit, and move quickly from interest to deployment.

This is a high-impact, cross-functional role that blends product knowledge, customer empathy, and communication skills. You’ll close the gaps between our customers and our technical roadmap, and will shape how we scale solutions engineering as Rain grows.

What You'll Do

• Lead customer implementations from technical discovery from onboarding to production deployment.

• Troubleshoot client technical issues and provide hands-on support for Rain's platform integrations.

• Support customer conversations around API capabilities and guide clients through Rain platform development.

• Collaborate with product and engineering to provide structured customer feedback and influence roadmap decisions.

• Bridge the gap between customer needs and engineering solutions, escalating and advocating for fixes

What you will bring to Rain

• 2+ years of technical experience in system integrations, (e.g. Solutions Engineer, Support Engineer, or Implementation Specialist)

• Bachelor's degree in Engineering, Business, Computer Science, Information Technology, or related field from an accredited program

• Exceptional problem-solving skills and customer focus, with a proven track record of delivering successful technical solutions

• Strong communication abilities to explain complex products to both technical and non-technical audiences

• Hands-on experience with JavaScript, SQL, and/or other programming languages

• Ability to work independently and manage multiple projects simultaneously in a fast-paced, dynamic environment

• Comfort thriving in early-stage environments where you can build processes from scratch

Desirable but not mandatory

• Fintech experience (neobank or card issuing experience gets extra brownie points)

• Familiarity with financial APIs, webhook systems, and real-time payment processing

Benefits

Our team works hard, so we make sure our benefits do too. Here’s what you can expect as a Rainmaker:

• Top-tier coverage: We cover 95% of Medical, Dental, and Vision premiums.

• 401(k) with matching: Invest in your future, just like we’re investing in ours.

• Ownership that matters: Every team member gets equity because we believe in building together.

• Work your way: Flexible hybrid setup with a prime FiDi office for NYC-based teammates.

• Unlimited PTO: Because time to rest and reset is just as important as time to ship.

• Product-first perks: Monthly budget to test our cards and features like a real user.

• Wellness support: Monthly stipend to spend on fitness, therapy, or whatever keeps you thriving.

• Home office setup: One-time stipend to create a space that works for you.

• Team connection: Frequent company events, team dinners, and offsites to stay connected.

Compensation will vary based on experience from $80,000-$120,000