Solutions Engineer at SmarterDx

At SmarterDx, we are dedicated to transforming hospital operations by ensuring clinical documentation is accurate and complete. We build intelligent software that helps healthcare providers capture the full picture of patient care, ultimately improving financial health and clinical outcomes. Our team is growing, and we are looking for passionate people who want to solve complex problems in the healthcare space.

The role

We are looking for a Solutions Engineer to join our team on a full-time basis. This is a mid-level position that can be performed remotely from anywhere. You will play a vital part in our mission by managing the technical integration of our products into hospital systems, ensuring that our technology works seamlessly for our clients.

Core responsibilities

• Take the lead on integrating SmarterDx solutions for our clients, which includes mapping out their specific billing and EMR workflows, troubleshooting technical hurdles, and creating repeatable playbooks for future deployments.
• Partner closely with our internal Engineering, Data Science, and Implementation teams to provide technical guidance and ensure our solutions are configured correctly for each unique hospital environment.
• Continuously refine our integration strategies by analyzing client feedback and staying current with evolving healthcare technology trends.

Skills and experience

To be successful in this role, you should have a solid foundation in both the operational and technical sides of healthcare IT. We are looking for the following qualifications:

• At least 2 years of experience working in hospital revenue cycle management and as an EMR analyst.
• Deep familiarity with hospital revenue cycle workflows and hands-on experience configuring major EHR systems like Epic, Cerner, or Meditech.
• Strong leadership and project management skills, with the ability to own technical features from the initial concept through to final delivery.
• Excellent communication and problem-solving abilities, allowing you to bridge the gap between technical requirements and client needs.
• Bonus points if you hold an Epic certification in Resolute Hospital Billing or have a background in healthcare consulting.

Compensation and benefits

We offer a competitive base salary ranging from $160,000 to $220,000 USD, along with equity in the company. Our comprehensive benefits package includes:

• Medical, dental, and vision insurance.
• A 401k retirement plan.
• A remote-first work environment.
• Access to a One Medical membership.
• Parental leave and a collaborative culture with minimal bureaucracy.

How to apply

If you are excited about the prospect of improving healthcare through better data and technology, we would love to hear from you. Please submit your application to be considered for this role, and we look forward to learning more about your experience and how you can contribute to our mission.