Solutions Engineer at SmarterDx

SmarterDx logo
SmarterDx

Solutions Engineer

160k - 220k USD

Remote

Full Time

#Product

#Project Management

#Leadership

#Communication

#Systems

#Problem Solving

#EMR

#Revenue Cycle Management

SmarterDx is looking for a Solutions Engineer

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Role

We are seeking a Solutions Engineer with in-depth knowledge and expertise in revenue cycle management. In this role, you will be critical in successfully integrating SmarterDx into hospital IT systems. You will collaborate with cross-functional teams and help guide the implementation process from start to finish, ensuring that our solutions are effectively integrated and meet client requirements. This position requires exceptional problem-solving, project management, leadership, and communication skills, and an in-depth understanding of EHR systems.

Responsibilities

  • Lead the chart hold integration of SmarterDx solutions for clients
    • Directly communicate with clients to understand their EMR, coding, and billing systems
    • Identify how to integrate our solution, troubleshoot any issues
    • Develop repeatable strategies and playbooks
    • Write clear guides on integration methods and best practices
  • Work closely with our Implementation, Engineering, and Data Science teams to apply integration solutions
    • Offer technical help and advice during the integration process
    • Educate both our team and clients
  • Improve integration methods by considering client feedback and new technology trends

Your Qualities

  • 2+ years experience in both hospital revenue cycle management (operational) and EMR analyst (technical) roles, or equivalent
  • In-depth knowledge of hospital revenue cycle workflow
  • In-depth knowledge of one or more EHR systems (such as Epic, Cerner, or Meditech), including hands-on experience configuring and supporting a major EMR
  • Ownership mindset: Ability to build and own features from start to finish
  • Strong problem-solving skills: You can creatively to identify solutions to problems

Nice-to-have qualifications

  • Epic certification: Resolute Hospital Billing Claims & Electronic Remittance Administration
  • A background in healthcare consulting, and/or experience deploying software in a healthcare context

Compensation

  • $160K to $220K base salary + equity

Benefits

  • Medical/dental/vision benefits
  • 401k
  • Free One Medical membership
  • Parental leave
  • Remote first
  • Minimal bureaucracy
  • Incredible teammates! 
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SmarterDx

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Company Size

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