Solutions Engineer at Chatmeter

Position Summary:

Chatmeter's Solutions Engineers are responsible for driving all technical sales and designing solutions architecture for customers and prospects. The Technical Solutions Engineer (TSE) will primarily be focused on driving revenue, but is also heavily involved in driving company strategy, roadmap, and internal education. These initiatives require someone highly collaborative, and comfortable coordinating cross-functionally with product management, engineering, and marketing teams.

This Solutions Engineer will be responsible for presenting and demoing Chatmeter’s solutions and services. In addition, this person will partner with the development team to drive value for our business - including managed services, product roadmap, and implementation engineering. The solutions team is relied on for thought leadership, and the TSE will help generate training videos, documentation, and define processes.

The ideal candidate is a skilled listener with innate curiosity that understands the value of “why,” and recognizes that “why” almost always comes before “how” and “what”. He or she must have the personal qualities to thrive in a fast-paced sales environment and have the unique ability to gain a 360-degree view of our business to become a creative and technical marketer with the ability to drive revenue for Chatmeter.

A person in this role is also familiar and experienced with Cloud technologies, SaaS, Solution design, Software Development methodology, Security, Architecture, and Integration and is comfortable and well-versed in presenting to customers and partners with the purpose of showcasing Chatmeter as a key differentiator and addressing initial questions, concerns, and obstacles to subscribing to our SaaS platform.

**We actively support remote work in the United States with a focus on candidates in states we currently operate in:

California, Oregon, Washington, Arizona, Utah, Nevada, Georgia, Massachusetts, New York, Florida, Colorado, Michigan, Missouri, Louisiana, Texas, Illinois, Pennsylvania, Maryland, North Carolina and Idaho**

Specific Objectives and Responsibilities:

What you will bring:

The annual salary for this position ranges from $100,000 to $120,000. The actual annual salary paid for this position will be based on several factors, including but not limited to, skills, prior experiences, training, company needs, and current market demands. The annual salary range for this position is subject to change and may be adjusted in the future. This position may also be eligible for salary increases, commissions, equity awards, and benefits (outlined below).

Additional Information

Who We Are

Established in 2009, Chatmeter now analyzes billions of customer reviews, social media mentions, and sentiments from hundreds of sources to help businesses keep a pulse on all of their locations. Fortune 5000 companies rely on Chatmeter’s expertise in multi-location brand management to make confident business decisions that provide a competitive advantage at every location. From search rankings to business listings, store pages, and more, Chatmeter is the trusted solution for driving traffic and revenue to local businesses in over 40 industries including retail, healthcare, financial services, real estate, food services, and automotive.

Chatmeter is a fast-growing company and we’ve been recognized on both the Inc. 5000 and the SaaS 1000 lists. That growth has a lot to do with our ability to provide customers with not only a great product but great service as well, just check out our