Solution Architect NetSuite ERP at Forge Biologics

About Forge  

Forge, a member of Ajinomoto Bio-Pharma Services, is a gene therapy development engine, focused on enabling access to life changing gene therapies and helping bring them from idea into reality. We partner with innovators in the gene therapy community: scientists, physicians, biotech/pharma companies, and patient groups. We bring expertise in gene therapy manufacturing and therapeutics development to the table, helping to champion teams that are navigating the long road from the lab bench to the bedside. Our goal is simple but vital to patients living with disease, and we take it seriously. With a patient-first approach, we are forging new models for working together to better accelerate these transformative medicines to reach those who need them the most.    

Forge is based in Columbus, Ohio, in a 200,000 square foot facility known affectionately by team members as, the Hearth. The Hearth, is a custom-designed cGMP facility dedicated to AAV manufacturing and hosts scalable, end-to-end manufacturing services.  

About the Role: 

We are seeking an experienced and strategic Solution Architect to lead the design, implementation, and optimization of our NetSuite ERP and other enterprise applications. In this role, you will play a crucial role in bridging the gap between business needs and technology solutions, specifically within the Commercial, Finance, HR and other G&A domains. The ideal candidate will have deep expertise in NetSuite ERP modules and a proven ability to drive enterprise-wide system improvements within a regulated biotech/pharma environment.

What You'll Do: 

 Solution Design & Architecture: 

• Define and implement scalable NetSuite ERP architectures, ensuring alignment with business objectives and industry best practices. 
• Lead the end-to-end design of NetSuite ERP solutions, including finance, procurement, order management, and inventory management modules. 
• Establish integration strategies to connect NetSuite with other enterprise applications (e.g., CRM, HRIS, data analytics platforms). 
• Drive the standardization and optimization of business processes through technology. 

Implementation & Enhancement: 

• Collaborate with key stakeholders to assess system requirements and translate them into technical specifications. 
• Work closely with software vendors to configure and customize systems, such as ERP (NetSuite), CRM (HubSpot) and HR Systems. 
• Lead data migration, validation, and transformation efforts for ERP implementations and upgrades. 
• Develop and enforce governance models for system configurations, customizations, and integrations. 

Process Optimization & Continuous Improvement: 

• Identify and implement automation opportunities to improve efficiency and reduce manual work. 
• Establish best practices for workflows, reporting, dashboards, and analytics within NetSuite. 
• Define performance metrics and conduct regular system health checks to ensure optimal operation. 
• Act as a subject matter expert (SME) for NetSuite ERP enhancements, including financial compliance and reporting. 

Stakeholder Collaboration & Project Leadership: 

• Partner with Finance, HR, Commercial, and IT teams to support their digital transformation initiatives. 
• Facilitate workshops and training sessions for business users and super users. 
• Serve as a technical advisor to leadership on NetSuite capabilities and roadmaps. 
• Manage vendor relationships and evaluate third-party solutions for potential integration. 

What You'll Bring: 

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field. 
• 5+ years of experience in ERP solution architecture, with a strong focus on NetSuite ERP. 
• Deep understanding of NetSuite finance, procurement, order management, and inventory modules. 
• Experience designing and implementing NetSuite integrations with other enterprise systems (CRM, HRIS, BI tools, etc.). 
• Knowledge of data analytics systems, Finance, HR, and/or Commercial enterprise systems. 
• Strong expertise in business process mapping, automation, and system optimization. 
• Excellent communication skills to collaborate effectively with both technical and non-technical stakeholders. 
• Experience working in a regulated environment (FDA, GxP, HIPAA, SOX) is a plus. 
• Proficiency in SuiteScript, SuiteFlow, and SuiteTalk (SOAP/REST APIs) is a plus. 
• Ability to work onsite (in Columbus, Ohio) 1 week/month is strongly preferred. 

This position works in a typical office environment where the physical work demands will vary depending on the specific tasks and duties required of the job. This is largely a sedentary role; persons holding office positions are generally subject to inside environmental conditions having the lighting, temperature, and noise of an open floor-plan office environment. Regularly operate a computer and other office equipment. Regularly communicate with others in person, over the phone, and electronically. Must be able to move and/or carry objects weighing up to 10 lbs. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned. 

Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Life at Forge  

We are a team of diverse, driven and passionate people working together to trailblaze a new model for how we make medicines to treat patients with genetic diseases. Our team members use their creativity and talent to invent new solutions, meet new demands, and offer the most effective services in the industry. Forge’s core values lay the foundation for H.O.P.E. It provides us a common purpose that we all understand, work towards and live by.  

HARDWORKING - We work hard and smart, making a persistent and determined effort toward success. Working hard, with focus and desire is the key. 

OPEN - We strive to be approachable, actively listen and encourage others to contribute and speak up. We positively offer and receive constructive feedback. 

PURPOSE DRIVEN - We are passionate about working towards and delivering on our mission to manufacture gene therapies. 

ENGAGED - We are fully absorbed by and enthusiastic about our work and take positive action to further Forge’s vision, mission and goals. 

We’ve Got You Covered 

• We take the health and happiness of our employees seriously and are consistently evaluating new ways to make our benefits truly UnFORGEttable. 
• Health, Dental, and Vision insurance that starts on your first day at Forge, with 90% of premiums covered for team members as well as dependents 
• Competitive paid time off plan 
• Annual bonus for all full-time employees 
• 401(K) company match 
• Fully-stocked kitchen with free food/drinks 
• 12 weeks of paid parental leave - additional discount programs include childcare support & dependent care 
• Employee Assistance Program  
• Wellness benefits (financial planning services, mental health counseling, employer paid disability) 
• Onsite fitness facility  
• Professional & Personal development resources