Software QA Developer at Relay

Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're hiring for a Software QA Developer I who will thrive in a dynamic high-growth start-up environment.

Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry. What is it? A simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. We are expanding our Engineering team to support this growth! Relay has achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities for them through our robust API Platform. 

We’re looking for a Software QA Developer to work on our Product Engineering team at our Raleigh HQ. In this position, you will help ensure the quality of our Relay products and help mold our customers' experience.  You will have the opportunity to create test cases and test plans, execute manual and automated tests, and work closely with the development team on any defects or feedback found in testing.

This role will be based in our Raleigh, North Carolina HQ and we work in a hybrid model with 3 days (M,W,F) in the office, and we have a high in-office culture.

What you will do:

• Verify new and existing features in the Relay App and Relay Dashboard Web interface
• Assist in end-to-end testing with Relay Device and Server side components
• Demonstrated experience authoring test cases and writing acceptance tests for developed features
• Participate in Sprint planning and design sessions
• Work with project team in understanding requirements for new projects
• Ability to perform in depth analysis including log examination and querying data
• Ability to prioritize test cases to provide best test coverage
• Works well cross functionally in a small, dynamic team
• Effectively analyze, communicate and confirm the resolution of defects
• Document test methodologies, tools, and results

Knowledge, skills and experience needed:

• Analytical approach to problem-solving
• Understand Agile concepts and QA process (Functional test/regression/Smoke test/etc)
• Familiar with Android Debug Bridge (ADB) and device logging tools
• Proactive communicator - you should be able to communicate effectively with developers and QA team to understand a feature/defect, and evaluate and communicate testing status 
• Ability to multi task and find the next priority item to work on
• Extremely comfortable using Linux (managing files, grep, cat, bash, vim, etc)
• Ability to develop and debug automated test scripts
• Python or other coding experience a plus
• Hungry to learn and grow
• Associate's degree or higher level of educational attainment required or equivalent experience 
• 1-3 years Testing experience with Android, iOS, Web/Desktop, Networking, or similar

About us: company, culture & perks:

We have a culture where we empower our Relayers to do the best work in their lives.

We call this idea BWIML (pronounced bee wimmel = Best Work In My Life).

It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits means you'll be able to achieve work/life balance, stay healthy, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness perks
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Please note all finalist candidates must complete a successful background and reference checks prior to employment with Relay.

The Relay Hybrid Work Model

At Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Relay strives to be long-term relational partners versus transactional vendors to our customers. You will be encouraged to get in front of our customers and/or attend a trade show as a Relayer, regardless of your role. 

Internally, Relayers endeavor to build authentic, caring, and trusted relationships with each other.

With these principles in mind, and because we believe relationships are formed more quickly and deeply in-person, we greatly value the power of collaborating together with our customers on-site at their properties, and with each other in our spectacular and amenity-rich office.

Our relational approach is also at the heart of why we ask all Relayers in our hybrid model to work from the office a minimum of 3 days per week with some roles requiring additional days.