Regal

Software Engineer - Backend

United States

Hybrid

Full Time

#Engineering

#Software Engineering

#Node.Js

#TypeScript

#Python

#Postgres

#AWS

Regal is looking for a Software Engineer - Backend

Full Time Junior Hybrid United States Engineering Software Engineering Node.Js TypeScript Python Postgres AWS English Medical insurance Dental insurance Vision insurance Flexible hours Paid time off 401k Maternity/paternity leave Commuter benefits

ABOUT US:

Regal.ai empowers businesses to add a personal touch in an increasingly digital world. We help brands understand real-time customer intent signals, and perfect customer interactions with a blend of Regal AI Agents and their human agents.

Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue, and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more! We are based in New York City.

We share a common set of values that we look for in every new hire:

*Customers are royalty

*Data beats opinion

*Fast-paced execution wins

*Growth mindset

*Enjoy the journey

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

ABOUT THE ROLE:

We’re on the hunt for bold, innovative Software Engineers ready to redefine how businesses connect with customers. At Regal.ai, we empower leading brands in high-consideration industries—think healthcare, financial services, and education—to perfect every customer interaction. Our platform orchestrates personalized outreach across channels like VOIP, SMS, email, and beyond, integrating everything into one seamless, data-rich interface.

By leveraging the power of Twilio’s APIs and Regal’s event-streaming architecture, we enable scalable, human-like conversations that drive real results. Join us to push boundaries, simplify complex workflows, and craft customer experiences that feel less like technology—and more like magic.

OUR STACK:

Libraries / Frameworks: React, Nest.js, GraphQL

Programming Languages: Typescript, Python

Infrastructure: Postgres, Redis, Kinesis, DynamoDB

RESPONSIBILITIES:

Be a key contributor to Regal’s backend systems and Node-based APIs. Helping execute against our product roadmap and deliver high-quality, scalable systems in collaboration with the Product and Design teams

Improve the observability and throughput of our Node APIs and services

Understand the ins and outs of Twilio APIs and AWS services that we rely on

Work with other engineers on the team to write and review RFCs, do code reviews, and support your code in production

Work with our Senior and Staff Engineers to improve and implement standards for scalability, maintainability, performance

Use platforms like Datadog to instrument and monitor code in production

Provide on-call support for the application and work to triage production issues

ABOUT YOU:

1+ year experience working with web technologies ideally in a high-growth environment

Fluent in Node.js with Typescript backends (Nice to have: Python experience)

Proficient in working with Relational Databases (e.g. Postgres) (Nice to have: DynamoDB)

Experience building and scaling systems in production

Proactively collaborates with Product and other engineers to deliver complex projects

Passionate about quality of code and systems

Enthusiastic about the high-impact, fast-paced work environment of an early-stage startup

Passion for learning and a deep technical curiosity - always improving yourself and eager to fully understand the problems you are tackling

BENEFITS/PERKS

We care about your health!

Medical, Dental, and Vision plans - 80% covered by the company

Flexible PTO & 11 paid holidays/year

We care about future you!

401k Plan

Paid parental leave

Pre-tax commuter benefits

We care about connection!

In-office breakfast and snacks daily

Happy hours, team outings, & annual off-sites

Complete laptop workstation

& more to come!

POSITION LOCATION & OFFICE DETAILS:

This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F. Covid vaccination policy in place.

Regal

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Software Engineer - Backend at Regal