Sleep Coach at Thesleepreset

At Sleep Reset, we believe that everyone deserves the restorative power of a good night's rest. We are a dedicated team driven by a singular purpose, which is to help people improve their lives one night at a time. Our culture is built on the idea that we are all owners, and we value real human connection over office perks. We embrace a spirit of curiosity and bold action, knowing that every challenge is simply an opportunity to learn and grow together. If you are someone who finds fulfillment in helping others achieve sustainable, healthy changes, you will find a home here among people who are passionate about making the world a better place.

The opportunity

We are looking for a Sleep Coach to join our team on a part-time, remote basis. In this role, you will act as a guide for our members, helping them navigate their sleep health journeys through our digital platform. You will be instrumental in turning sleep science into actionable habits, partnering with individuals to build self-awareness and improve their overall well-being. This position is perfect for someone who thrives in a fast-paced environment and wants to contribute to a product that makes a tangible difference in the lives of our members.

A day in the life

• You will manage inbound and outbound communications for your assigned members, ensuring that every interaction is timely and meets our quality standards.
• You will use your expertise in sleep science and CBT-I techniques to provide personalized coaching, helping members set goals and develop sustainable lifestyle habits.
• You will act as a bridge between our members and our internal teams by analyzing user data and sharing your insights to help us refine our coaching platform and overall member experience.

Who you are

You are an adaptable and driven professional who is comfortable working in a remote setting. You possess the following qualifications:

• A Bachelor’s degree and a professional coaching certification.
• At least one year of experience in text-based coaching, with a preference for NBHWC certification, or a strong background in Sleep Science.
• The ability to manage a caseload of 100 or more people while maintaining high levels of empathy and focus.
• Fluency in English and a knack for using digital tools to provide effective, data-informed support.
• A collaborative mindset and a willingness to provide honest, constructive feedback to help us improve.

Why you'll love it here

We are a team that values self-care and continuous improvement above all else. By joining us, you will enjoy the flexibility of remote work, allowing you to contribute to our mission from anywhere. We offer an environment where your voice is heard, your growth is encouraged, and your work directly impacts the health and happiness of our community.