Site Reliability Engineer
135k - 165k USD
Remote
Contractor
#Engineering
#E Commerce
#SaaS
#Incident Management
#API
#Infrastructure Monitoring
#Cloudwatch
#Kotlin
#Problem Solving
#Communication
#Analytical Skills
PartsTech is transforming the automotive aftermarket by building a seamless e-commerce platform that connects repair shops, parts distributors, and manufacturers. Our technology simplifies the procurement process, making it faster and more accurate for businesses to find the parts they need. As we continue to scale our operations, we are looking for a dedicated Site Reliability Engineer to join our team on a contract basis. You will play a vital role in maintaining the health of our infrastructure and ensuring our platform consistently exceeds service level agreements for our customers.
Key outcomes
- Monitor system performance using tools like APM, synthetic monitoring, and infrastructure analytics to proactively detect anomalies.
- Lead the triage and resolution process for critical incidents, serving as the primary point of contact for stakeholders and partners.
- Collaborate with our integrations team to measure and report on partner performance and service reliability.
- Establish and manage alerts tailored to specific application requirements and service level agreements.
- Conduct thorough post-mortem analyses and implement correction of error processes to prevent future service disruptions.
- Prepare detailed incident reports and lead regular business reviews with internal teams, executives, and external partners.
- Analyze system logs to provide actionable insights for our partners and internal engineering teams.
Requirements
- A bachelor’s degree in computer science, information systems, or a related technical field, or equivalent professional experience.
- At least 5 years of experience with infrastructure and performance monitoring tools such as CloudWatch, DataDog, or Grafana.
- Proven expertise in incident management, including detection, recovery, and root cause analysis.
- Proficiency in cloud-based deployment environments and programming constructs, specifically with Kotlin.
- Strong analytical and problem-solving abilities, paired with the communication skills necessary to engage with both technical teams and business stakeholders.
- A high sense of urgency and the ability to manage tasks effectively in a fast-paced environment.
- Current residency in the Eastern Time Zone of Canada.
Preferred qualifications
- Experience architecting large-scale applications from the ground up, including CI/CD infrastructure.
- Proficiency in managing container orchestration systems like Kubernetes.
- Hands-on experience with major cloud providers such as AWS, Google Cloud, or Azure.
- Background in maintaining observability for complex distributed systems involving numerous microservices and integrations.
Compensation
This contract position offers an annual salary range of $135,000 to $165,000 CAD. As part of our commitment to a flexible work environment, this role is fully remote.
How to apply
If you are passionate about building reliable systems and want to help us improve the automotive aftermarket, we invite you to submit your application. We look forward to reviewing your background and discussing how your skills can contribute to the continued growth of PartsTech.
