Service Quality Engineer at Xos, Inc.

At Xos, we are on a mission to decarbonize commercial transportation by designing and building state-of-the-art electric vehicles. As a technology company and manufacturer, we develop advanced fleet management software and charging solutions that make the transition to electric fleets seamless and cost-efficient. We are a team of innovators and problem-solvers dedicated to a cleaner future, and we want you to join us in shaping the next generation of transportation. This is an onsite role based at our manufacturing plant in Byrdstown, TN.

What you'll be doing

• You will own the end-to-end development and change management of Service Bills of Materials, ensuring they support all downstream applications and processes.
• You will serve as a technical bridge between our service teams and engineering, working cross-functionally to optimize components for better serviceability and reliability.
• You will analyze field data, conduct testing, and utilize vehicle telematics to diagnose issues, identify root causes, and implement corrective actions with both internal teams and suppliers.

What you'll bring

• A Bachelor's degree in Engineering, Manufacturing, or a related field.
• At least 3 years of experience in product, quality, or service engineering roles.
• A strong working knowledge of Service BOMs.
• Excellent problem-solving, collaboration, and communication skills.
• The ability to thrive in a fast-paced environment while working directly on the manufacturing floor.
• Bonus points if you have experience with vehicle telematics, remote diagnostics, or national-level service and parts operations.

What you'll get

We are committed to supporting your well-being and professional growth through a comprehensive benefits package, which includes:

• Comprehensive Medical, Dental, and Vision insurance, with options for 100% covered employee premiums.
• 401k retirement savings plan through Betterment.
• Paid time off that grows with your tenure, plus sick time and a generous holiday calendar.
• Life insurance and AD&D coverage fully paid by Xos.
• Access to HSA and FSA plans.
• Pet insurance to keep your furry friends healthy.