Senior UX PLG Designer & Researcher at Credo

Credo logo
Credo

Senior UX PLG Designer & Researcher

Remote

Full Time

#Product

#Healthcare

#UX Design

#User Research

#Product Design

#UX Strategy

#Team Collaboration

#User Centered Design

#Product Development

#Data Driven

#Communication Skills

#Software

Credo is looking for a Senior UX PLG Designer & Researcher

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We are on a mission to empower patients to lead their healthiest lives, and we are looking for a visionary leader to join our innovative team. If you are passionate about making a tangible difference in the healthcare industry, we invite you to help us shape the future of our products. We pride ourselves on a supportive and collaborative culture where your work directly impacts the lives of millions.

About the Role

We are seeking a Senior UX PLG Designer & Researcher to join us in a full-time capacity. Operating at a director level, you will lead our design and research processes, ensuring that our product development is consistently user-centered. This is a strategic role that requires you to thrive in a fast-paced, agile environment while driving growth and innovation.

Key Responsibilities

  • Lead our research practice by educating leadership on the value of user-centered development and managing the end-to-end research process, from sourcing participants to synthesizing actionable insights.
  • Define our overall user experience strategy, establishing clear goals and metrics that align with both business objectives and the specific needs of our users.
  • Collaborate closely with engineering and product teams to translate complex business goals into engaging, innovative product experiences that scale effectively.

Requirements

To be successful in this position, you should bring a deep background in design and research, particularly within high-growth environments.

  • At least 8 years of experience in product design and research, with a strong focus on growth experiments.
  • A minimum of 5 years of experience working within early-stage or pre-Series A startups.
  • Proven ability to design experiences that reduce friction for new users and drive customer growth initiatives, such as conversion and upsell strategies.
  • Expertise in translating data-driven research findings into actionable roadmaps and clear presentations for stakeholders.
  • Strong proficiency with industry-standard product design software and tools.
  • Excellent communication skills and a history of successful cross-functional collaboration with engineering teams.

Location

This role is primarily remote, though you will need to be available to work during Mountain Time business hours. Please note that some presence in our Denver, Colorado office is required at times.

Compensation and Benefits

We are committed to supporting our team members with a flexible work environment. Benefits for this position include:

  • Remote work flexibility.
  • Flexible hours to help you balance your professional and personal life.
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