Bimone

Senior Technical Writer

Canada

Hybrid

Full Time

#Product

#Technical Writing

#Documentation Management

#Software Development Processes

#API

#Technical Communication

#Collaboration

#Multitasking

#Organizational

Bimone is looking for a Senior Technical Writer

Full Time Senior Hybrid Canada Product Technical Writing Documentation Management Software Development Processes API Technical Communication Collaboration Multitasking Organizational English French Hybrid work

We are looking for a Senior Technical Writer to join our team in Canada on a full-time basis. You will play a vital role in shaping the user experience by crafting clear help articles, technical guides, and in-app messaging for our SaaS and on-premise software solutions.

Responsibilities

Manage the end-to-end creation, editing, and maintenance of all customer-facing technical documentation.
Partner with product, design, and support teams to ensure our documentation accurately reflects new features and workflows.
Structure and maintain our product documentation infrastructure and help center.
Write and translate high-quality technical content in both English and French.
Lead strategic documentation initiatives and establish content standards for internal contributors.
Collaborate with UX designers to ensure consistent messaging across all platforms.
Review user interfaces and provide feedback to improve the overall user experience.
Prioritize documentation updates based on product release cycles and internal feedback.

Must-haves

At least 5 years of experience working within a software development environment.
Full professional proficiency in both English and French.
Strong understanding of software development processes and technical requirements, including API documentation.
Proven ability to communicate complex technical concepts to audiences with varying levels of expertise.
Exceptional organizational skills with the ability to manage multiple projects and shifting priorities.
A collaborative mindset and the ability to work effectively with cross-functional teams.

Nice-to-haves

Prior experience or knowledge within the construction technology industry.

Benefits

Flexible hybrid work environment.

Bimone

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Senior Technical Writer at Bimone