Senior Technical Program Manager at Jump

Jump is redefining the live event landscape as the only end-to-end fan experience platform designed specifically for sports teams and venues. By moving away from traditional models, our enterprise software helps organizations build meaningful, real-time relationships with their fans. Founded in 2021 by Marc Lore, Alex Rodriguez, and Jordy Leiser, we are backed by prominent venture firms such as Forerunner Ventures, Will Ventures, and Courtside Ventures. As a remote-first organization, we operate on the values of trust, authenticity, and empathy, and we are currently looking for a Senior Technical Program Manager to help us scale our impact.

Key outcomes

• Lead daily project and program management initiatives across multiple technical teams.
• Proactively identify and resolve blockers or dependencies that could hinder project delivery.
• Participate in sprint planning and stand-ups to monitor progress, manage risks, and ensure cross-functional alignment.
• Maintain and optimize project management workflows within tools like Jira and Monday.com.
• Translate team data and velocity metrics into actionable insights to guide decision-making and timeline planning.
• Refine our internal processes to support the increasing complexity of our business.
• Leverage AI tools to drive innovation, automate manual tasks, and improve overall team productivity.

Requirements

• At least 4 years of experience in program or project management, preferably within a technical or product-focused environment.
• Proven ability to manage multiple concurrent projects with competing priorities.
• Expertise in Jira configuration and management.
• Proficiency with project management platforms, with a preference for Monday.com.
• Strong communication skills with a curiosity-driven approach to problem-solving.
• A proactive mindset regarding the use of AI tools to enhance workflow efficiency.
• The ability to advocate for necessary resources and work effectively with diverse stakeholders.
• Fluency in English.

Preferred qualifications

• Previous hands-on experience in a technical role, such as software engineering or technical product management.
• Experience navigating the unique challenges of distributed or remote teams.
• A background in startup environments, particularly those involving tight or immovable deadlines.

Compensation

The salary for this position is 150,000 USD, complemented by a significant equity package. We are committed to a transparent and fair compensation structure that remains consistent regardless of location or background.

Our benefits package includes:

• Remote-first work environment.
• 401k retirement plan.
• Paid time off.
• Comprehensive dental and vision insurance.
• Maternity and paternity leave.
• A dedicated home office budget.
• An annual learning and development budget.

How to apply

If you are a tenacious and kind professional who is passionate about building products that solve real-world problems, we would love to hear from you. Please submit your application to join our team. We strongly encourage individuals from underrepresented communities to apply, as we are dedicated to fostering an inclusive workplace where every team member can thrive.