Senior Technical Account Manager at HealthSherpa

Are you ready to make a tangible impact on the lives of millions by simplifying the complex world of health insurance? At HealthSherpa, we operate as a profitable, high-growth startup with a team of 230 dedicated individuals. As the largest health insurance exchange for the Affordable Care Act, we have successfully helped over 15 million people secure coverage. We are a mission-driven organization that values equity, trust, and inclusivity, and we invite you to join our remote-first team to help us continue making high-quality healthcare accessible to everyone.

What you bring

As a Senior Technical Account Manager, you will serve as a vital link between our enterprise insurance carrier partners and our internal teams. This full-time, remote position focuses on driving business development and sales strategy while managing the technical execution of system integrations. You will be based anywhere in the US and will be responsible for the following:

• Acting as the primary strategic and technical point of contact for our enterprise clients.
• Managing complex technical implementations and ensuring that systems perform optimally long after the initial launch.
• Collaborating with our Sales and leadership teams to develop and execute effective go-to-market and expansion strategies.

Requirements

We are looking for a candidate with at least four years of experience in account management, sales, or a similar professional field. You should be comfortable managing high-volume workloads and have a proven track record of strategizing and executing large-scale projects. Success in this role requires strong proficiency in technical implementation, the creation of training materials, and the ability to navigate complex data and integration challenges. While not required, we highly value experience in the health insurance industry, familiarity with the ACA, and a background working in SaaS or startup environments. You should be a clear communicator in English, capable of building lasting relationships with stakeholders at the director and VP levels.

What we offer

We provide a competitive total cash compensation range of $104,000 to $156,000, which includes a bonus. Beyond your salary, you will receive a comprehensive benefits package designed to support your health, well-being, and professional growth:

• Remote work flexibility with a dedicated home office budget.
• Comprehensive health, dental, and vision insurance.
• 401k retirement plan with company matching.
• Life and disability insurance coverage.
• Generous maternity and paternity leave policies.
• Paid time off to ensure a healthy work-life balance.
• Mental wellness support programs.

How to Apply

We are committed to building a diverse and inclusive workplace and encourage candidates from all backgrounds to apply. If you are passionate about our mission and meet the requirements, we would love to hear from you. Please submit your application through our portal, and feel free to reach out to your recruiter if you need any reasonable accommodations during the hiring process. We look forward to reviewing your experience and potentially welcoming you to the team.