Senior Systems Administrator at Springboard

Springboard is on a mission to transform one million lives by 2030 through high-quality, immersive online education. We specialize in fields like data, design, and software engineering, providing students with project-based learning and 1:1 support from industry experts. Our team of 250 employees operates out of headquarters in San Francisco and Bengaluru, supported by prominent investors including the founders of LinkedIn and the Princeton Review. We are a human-centric organization that believes in building momentum for our students, and we are looking for a dedicated professional to help us maintain the robust internal infrastructure that makes this possible.

About the Role

We are seeking a Senior Systems Administrator to join our team on a full-time basis. In this role, you will be responsible for the health and efficiency of our IT ecosystem. You will handle complex troubleshooting, lead technology evaluations, and manage the lifecycle of our IT assets. This is a hybrid position, requiring you to be on-site at our San Francisco office for 2 to 4 days per month.

Key Responsibilities

• Manage the configuration, provisioning, and ongoing support of our core IT infrastructure, including Google Workspace, Slack, Atlassian Jira, and MDM solutions for both MacOS and Windows.
• Provide high-quality, service-oriented support to our staff, which includes resolving hardware and software issues, maintaining office networks, and managing A/V setups.
• Oversee the full lifecycle of company assets, from initial procurement and deployment to decommissioning, while developing clear documentation and security policies.

Requirements

To be successful in this role, you should possess the following qualifications:

• At least 4 years of experience as a systems administrator or network administrator, ideally within a fast-paced tech or startup environment.
• Deep proficiency in systems architecture, with the ability to independently manage core IT systems and collaborate with other teams on specific software administration.
• Strong problem-solving skills and a commitment to creating detailed, step-by-step technical workflows.
• A customer-focused mindset and a high sense of urgency regarding project completion and issue resolution.

Location

This position is based in the United States, with a hybrid requirement of 2 to 4 days per month at our office in San Francisco.

Compensation and Benefits

The annual salary range for this role is $134,000 to $151,000 USD. We offer a comprehensive benefits package designed to support your professional and personal well-being:

• Equity compensation opportunities.
• Flexible, unlimited paid time off, 10 paid holidays, and company-wide Wellness Days.
• Comprehensive medical, dental, and vision insurance plans.
• Life insurance coverage.
• Flexible hours and the ability to work remotely from anywhere in the world for up to 90 days per year.