Senior Support Manager at WinnCompanies

At WinnCompanies, we are driven by a clear mission to build and operate high-quality affordable housing for individuals and families across the country. With a dedicated team of 4,000 professionals, we manage communities in 24 states, Washington, D.C., and Puerto Rico, ensuring that everyone has a place to call home. We believe that our people are the foundation of our success, and we are looking for passionate individuals who want to make a meaningful difference in the lives of our residents while growing their own careers in a dynamic, supportive environment.

The role

We are seeking a Senior Support Manager to join our team on a full-time basis. This is a mid-level position that plays a critical role in providing leadership and guidance to our communities. You will be responsible for navigating operating challenges, managing lease-ups, and overseeing takeover strategies to ensure our properties meet their objectives. This role is hybrid and requires the ability to travel up to 75% of the time, primarily across the East Coast, Mid-Atlantic, and Central South regions. We are looking for someone located near our existing properties to provide hands-on support where it is needed most.

Core responsibilities

• Provide direct support to distressed or understaffed assets by managing rent collections, performing physical inspections, and ensuring compliance with HUD and LIHTC regulations.
• Lead the WinnSTART and STOP processes, which includes coordinating vendor contracts, setting up property management software, and establishing operational standards during transitions.
• Drive property success by coordinating leasing efforts, facilitating one-on-one staff training, and collaborating with our marketing teams to create compelling community outreach strategies.

Skills and experience

To be successful in this role, you should possess the following qualifications:

• A high school diploma or GED equivalent, with a Bachelor’s degree preferred.
• At least 2 years of experience in multi-family or affordable property management, including prior experience supervising others.
• Strong proficiency in Microsoft Office and a solid understanding of facilities management.
• Demonstrated expertise in marketing, leasing, and compliance within a corporate or property management setting.
• Impeccable verbal and written communication skills in English.

Compensation and benefits

We are committed to the well-being of our team members and offer a comprehensive benefits package for our permanent, full-time employees, including:

• Medical, dental, and vision insurance options.
• A 401(k) plan with a company match.
• Generous paid time off, including holidays, sick leave, and an annual day of service.
• Tuition reimbursement and dedicated professional development opportunities.
• Access to a wellbeing program, employee assistance resources, and corporate discount programs.
• The flexibility of a hybrid work schedule where applicable.

How to apply

If you are ready to take on a challenge that rewards your expertise and supports your professional growth, we would love to hear from you. Please submit your application to join our mission-driven team and help us continue to provide excellent living communities for families across the nation.