Senior Software Engineer at Emplifi (external posting)

At Emplifi, we are redefining how brands connect with their audiences. As a leader in unified customer engagement, we help over 20,000 major organizations, including names like McDonald’s, Ford, and Delta, deliver empathetic experiences across marketing, commerce, and care. We are looking for a talented engineer to join our team and help us scale the technology that powers these global interactions.

Role at a glance

We are seeking a Senior Software Engineer to join our Commerce group and focus on our user-generated content initiatives. This is a full-time, hybrid position that offers the flexibility to work remotely, ideally within the Eastern Time Zone. You will be a key contributor to our back-end services and play a major role in shaping our technical strategy.

Your impact

• Lead end-to-end feature projects by collaborating closely with product managers, designers, and fellow engineers to solve complex challenges in the e-commerce and content marketing space.
• Drive technical excellence by establishing best practices for documentation, automated testing, and clean, maintainable code across our growing engineering team.
• Scale our infrastructure and back-end APIs while supporting DevOps initiatives to ensure our services remain performant, secure, and reliable for our global customer base.

What you'll need

To thrive in this role, you should be a pragmatic problem solver with a product-first mindset. We value engineers who take ownership of their work and are comfortable challenging the status quo to improve our systems. You should be proficient in English and possess deep technical expertise across our stack, which includes:

• Languages: Python, Ruby on Rails, Scala, and JavaScript.
• Infrastructure & Data: Kubernetes, Docker, AWS, Elasticsearch, PostgreSQL, and MongoDB.
• Mindset: A commitment to engineering excellence, scalability, and delivering intuitive solutions that provide clear value to our users.

Perks and compensation

Joining our team means becoming part of a fast-paced, international environment where you can influence the technology used by the world's biggest brands. We offer a culture of flexibility and professional growth, including:

• Hybrid work arrangements and flexible working hours.
• Unlimited PTO and dedicated sick days.
• Community days to support your personal interests outside of work.
• Access to an Employee Assistance Program.
• Corporate group insurance coverage provided after three months of employment.