Senior Site Reliability Engineer at QA USA, Inc.

At QA, we are driven by the belief that the future belongs to organizations capable of mastering and applying new skills at speed and scale. As the largest tech training provider in the UK and a rapidly growing force in the US, we empower our partners to turn knowledge into tangible business change. With a legacy dating back to 1985, we have supported over 4,000 customers and more than one million learners, including a vast majority of the Fortune 500 and FTSE companies. We are now looking for passionate individuals to help us build the robust infrastructure that supports our mission.

The role

We are seeking a Senior Site Reliability Engineer to join our infrastructure team on a full-time basis. This is a hybrid position based at our Swiss headquarters in Mendrisio. Our office is conveniently located just 7km from the Italian border, making it an easy commute from areas like Milan, Como, Varese, or Lugano. If you are joining us from further away, we are happy to provide relocation assistance to help you settle into this beautiful region.

Core responsibilities

• Architect, implement, and maintain a high-performing, elastic infrastructure that supports our global product offerings.
• Collaborate proactively with engineering teams to design scalable and secure systems while maintaining production stability.
• Drive our commitment to automation by leveraging infrastructure-as-code technologies to streamline our operational workflows.

Skills and experience

To succeed in this role, you should possess a strong technical background and a collaborative mindset. We look for the following qualifications:

• Advanced expertise in managing AWS infrastructure.
• Hands-on experience with container orchestration platforms, specifically EKS and ECS.
• Proficiency in infrastructure-as-code tools, with a primary focus on Terraform and familiarity with CloudFormation.
• Strong scripting skills in languages such as Python, NodeJS, Golang, and BASH.
• Experience with distributed version control systems, particularly Git.
• A high level of English proficiency, both written and spoken.
• The ability to work effectively both independently and within a team, maintaining a strong sense of integrity and urgency.

Compensation and benefits

We value our team members and offer a comprehensive package to support your well-being and professional growth:

• Four weeks of paid time off, increasing to five weeks after two years of service, plus two additional days for volunteering.
• Dedicated time for professional development, including three days per year.
• Access to our Benefits Hub for various discounts and savings.
• Support for your commute through a train subscription.
• Relocation assistance for those moving to the area.
• The opportunity to work in a hybrid environment alongside a highly skilled team.

How to apply

If you are excited about building world-class infrastructure for an international company, we would love to hear from you. Please submit your application to join our team, and we will be in touch to discuss how your skills and experience align with our mission at QA.