Senior Product Manager at Healthie

At Healthie, we are dedicated to powering virtual-first care delivery. Our mission is to improve access to healthcare and drive better patient outcomes through our robust technology infrastructure. We provide the essential tools that healthcare organizations need, including an EHR, scheduling systems, and patient engagement solutions. Our API-first platform supports thousands of organizations, from small private practices to large digital health startups, helping them deliver care to millions of patients. We believe the future of healthcare is longitudinal, collaborative, and virtual-first, and we are looking for passionate people to help us build that future.

What is this role?

We are seeking a Senior Product Manager to join our Core R&D team on a full-time basis. This is a remote position where you will lead the evolution of our scheduling platform and API. As a senior-level contributor, you will take ownership of the product lifecycle, working closely with our design, engineering, and customer success teams to ensure our scheduling tools continue to meet the complex needs of our users.

What will you do?

• Craft and execute the product roadmap for our scheduling platform, ensuring it remains a best-in-class solution for healthcare providers.
• Collect and synthesize feedback from our customers to prioritize initiatives that align with our product vision and deliver significant impact.
• Manage the end-to-end product development process, including coordinating delivery timelines, navigating technical tradeoffs, and overseeing feature rollouts with clear documentation.

What makes you a great fit?

To be successful in this role, you should have at least 7 years of product management experience, specifically within the healthcare or scheduling sectors. We value candidates who are action-oriented and possess a deep sense of empathy for the customer experience. You should be a strong communicator who can bridge the gap between technical requirements and user needs, and you must be comfortable working in a fast-paced, B2B SaaS environment.

Key qualifications include:

• Extensive experience with B2B SaaS, digital healthcare, or customer success operations.
• A proven ability to manage complex product interdependencies and make data-driven prioritization decisions.
• A detail-oriented mindset that ensures high-quality implementation and efficient collaboration with engineering teams.
• A resilient, mission-driven approach to problem-solving and a commitment to our core values of respect, reliability, and resilience.

What's in it for you?

We offer a competitive base salary ranging from $150,000 to $180,000 USD. In addition to compensation, you will enjoy the following benefits:

• The flexibility of a remote work environment.
• The opportunity to work on a product that has already facilitated over 10 million appointments and impacts millions of patients.
• A collaborative, no-ego culture where your contributions directly influence the standard of innovation in healthcare.