Who is Aiwyn and what do we do?
Aiwyn is the fastest-growing software company serving the accounting profession. Founded in 2020, we now work with 100+ of the largest CPA firms in the world. Our “Job to be done”: speed up cash flow, save Partner time, & deliver best-in-class client experiences. We do this by automating day-to-day firm operations with our Practice Automation solutions. Aiwyn is led by serial entrepreneurs with multiple exits and funded by a Top 10 fintech VC.
This role:
To accelerate our growth, we're hiring a Senior Product Manager to lead impactful product management initiatives, partner closely with cross-functional teams and launch world-class SaaS products. You will report to and partner with the VP of Product Management to drive the product roadmap, own the product life cycle, align stakeholders on key product initiatives, and deliver business results. This position offers a fast-paced and dynamic environment, where you will contribute to the company's growth and success.
Key Responsibilities:
Deliver world-class products to Aiwyn customers and business results to the companyOwn the end-to-end process from discovery through delivery - including solution discovery, design, prioritization, release management, support, and iterationConduct consistent research to stay informed of industry trends and develop a deep understanding of customer needs, pain points, and feedback which help identify growth opportunitiesAnalyze the competitive landscape to identify strengths, weaknesses, opportunities, and threats across the product landscapePartner with the VP of Product Management to build and execute the product roadmapCollaborate with cross-functional teams to align on product initiatives and the related go-to-market effortsUse metrics, qualitative feedback, and other data as a guide to learn about customer needs and inform product decisions related to improvements or new initiatives.Monitor key performance indicators (KPIs) to assess the success of solving customer pain points and measure the impact of the product on business goals. Gather user feedback, and iterate on the product based on real-world adoptionWork closely with key stakeholders to gather and define detailed product requirements, ensuring they are well-documented and actionableTranslate high-level business objectives into specific product featuresBreak down complex requirements into smaller, manageable tasks for the development teamCollaborate with the design team to create intuitive and user-friendly product experiencesGuide the product development process utilizing modern development methodologies, including scope planning, backlog refinement, and frequent process reviewsDirectly manage the customer intake process and incident escalation managementBuild bridges between technical and non-technical teams, fostering effective communication and understanding between themPlan and execute product releases, coordinating activities across various teams to ensure smooth and successful product launchesRegularly communicate product updates, roadmap changes, and progress to stakeholders including executives, investors, and customersProvide guidance and mentorship to product managers or other team members, fostering a culture of growth and continuous improvementIdentify potential risks and challenges related to product development, market shifts, or technical issues, and devise mitigation strategiesQualifications:
5+ years experience in product managementDeep knowledge of or ability to adapt learnings of practice management softwareLogical, analytical thinker with business and technical acumenEmpathy for various user segments, informed through a variety of research sourcesAnalytical rigor in evaluating and prioritizing key initiatives and roadmap itemsExperience with the utilization of machine learning to evolve customer experiencesStrong communication and presentation skillsStrong capacity to manage complex products from ideation to validation to development to launchProficient with product management tools such as Jira, Miro, and PendoAn eye for market-leading experiential design and experience in creating journey mapping or high-level wireframesExperience working for a SaaS solutions providerExperience in the SaaS or Fintech industry preferredExperience working in early-stage startup preferredExperience in building or implementing scalable processes preferredBenefits and Perks:
The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast growing SaaS startup led by an experienced and successful co-founding team with industry experience. Other benefits include:
Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls.Remote, work-from-anywhere cultureFlexible PTOWorld Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support.Stock options - every Full Time Employee has ownership in Aiwyn's future and success.401(k) matchingOur Values:
Trust - We champion transparency, welcome differing perspectives, uphold accountability, and trust that others have good intentionsCourage - We have the courage to take calculated risks and embrace change, knowing what worked in the past won’t always work in the futureImpact - Rooted in determination and innovation, we chase extraordinary outcomes and impactful resultsRelentlessness - We approach challenges with an unwavering resolve, never settling for mediocrity, and always striving to surpass expectationsLearn more about Aiwyn:
About usWhy AiwynYouTube pageAiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Candidate information will be treated in accordance with our CCPA privacy notice which can be found here:
https://www.aiwyn.ai/ccpa
