Senior Product Manager - Risk & Fraud at Ouro Careers Page

About the Company:

Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.

Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations.

Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com.

About the Role

Ouro is looking for an experienced Senior Product Manager – Risk & Fraud to lead our efforts in building best-in-class fraud prevention, risk management, and security solutions for our platform. You will drive the strategy and execution of fraud detection and mitigation products, ensuring a seamless yet secure experience for our customers.

This is a high-impact role where you will collaborate with Risk data science, engineering, compliance, and fraud operations teams to stay ahead of emerging fraud threats while optimizing for user experience and business growth.

Key Responsibilities

• Define & Execute Risk & Fraud Product Strategy – Work with Risk leadership to develop and own the Risk Product roadmap for fraud detection, prevention, and other risk management capabilities.

• Fraud Detection & Prevention – Assist on building and enhancing real-time fraud detection models, identity verification, and transaction monitoring systems.

• Cross-Functional Collaboration – Work closely with Data Scientists, Compliance/Risk Analysts, engineers, and other internal stakeholders to develop scalable solutions.

• Optimize Customer Experience – Balance optimum customer experiences with effective risk mitigation strategies.

• Regulatory & Compliance Alignment – Ensure risk and fraud management products comply with AML, KYC and other financial regulations.

• Data-Driven Decision Making – Work with Risk Data Analysts on reviewing fraud trends, transaction data, and customer behavior in order to drive Risk product improvements.

• Stakeholder Management – Communicate Risk Product strategies and impact to executive leadership, legal teams, and external partners.

What We’re Looking For

• 5+ years of experience in product management, with a focus on risk, fraud, payments, or trust & safety in fintech, banking, or payments.

• Deep understanding of fraud prevention techniques (e.g., device fingerprinting, behavioral analytics, transaction monitoring).

• Experience working with machine learning models and AI-driven risk scoring.

• Strong knowledge of regulatory compliance (e.g., KYC, AML, SOC2).

• Ability to analyze fraud metrics, trends, and risk signals to drive product improvements.

• Experience working with fraud & risk tools (e.g., Safer Payments, Falcon, Riskified, Arkose Labs, Socure).

• Technical fluency – ability to work with engineering teams on API-based fraud prevention solutions.

• Strong stakeholder management and communication skills, especially with legal, compliance, and exec teams.

• Passion for fintech and digital finance innovation.

Bonus Skills

• Experience with payment fraud detection and chargeback mitigation.

• Background in data science or analytics.

• Knowledge of blockchain/Web3 risk mitigation.

Why Join Us?

Impact-Driven Role – Protect millions of users from fraud while shaping the future of financial security.
Cutting-Edge Tech – Work with AI-driven fraud detection and innovative risk models.
Join a high-growth company at the forefront of digital finance.