Senior Product Manager, Consumer at Viome

At Viome, our mission is to empower individuals to lead healthy, disease-free lives. We are guided by core values that emphasize boldness, collaboration, efficiency, and a commitment to continuous growth. If you are passionate about using innovation and teamwork to transform global health outcomes, we invite you to join our team. We are currently seeking a Senior Product Manager, Consumer to work remotely and help us scale our impact.

Key outcomes

• Take ownership of in-app journeys that drive direct-to-consumer revenue, including member conversion, subscription upgrades, and the cross-selling of consumables.
• Define and monitor key performance indicators such as churn, lifetime value, and conversion rates to ensure every feature contributes to our growth.
• Develop and maintain a prioritized product roadmap by balancing stakeholder requests with actionable customer feedback.
• Create high-quality documentation, including PRDs and user stories in Jira, to facilitate efficient execution by our engineering and design teams.
• Conduct regular usability testing and customer interviews to validate product bets and ensure our user experience remains intuitive and effective.
• Collaborate with our design team to refine information architecture and interaction patterns, ensuring our app remains competitive and user-focused.
• Refine our consumer persona framework to better identify purchase motivations, upgrade triggers, and churn risks.

Requirements

• At least 5 years of experience in product management, with a minimum of 3 years specifically focused on consumer mobile or web applications.
• A proven history of shipping features that directly impact revenue metrics like LTV, attach rates, and conversion.
• Deep expertise in subscription-based products, including managing the full lifecycle from activation to retention.
• Strong proficiency in Jira for managing backlogs and writing detailed technical requirements.
• Experience conducting user research and translating qualitative insights into concrete product improvements.
• Exceptional written communication skills, with the ability to clearly articulate tradeoffs and project goals to stakeholders.
• A strong sense of design, with the ability to provide substantive feedback on UX quality.
• Fluency in English.

Preferred qualifications

• Experience working with AI or machine learning to deliver personalized user experiences.
• Background in the wellness, nutrition, diagnostics, or supplement industries.
• Familiarity with mobile commerce and in-app purchasing strategies.
• Hands-on experience with analytics platforms like Amplitude or Fullstory to build dashboards and track performance.

Compensation

We offer a flexible remote work environment as part of our commitment to our employees.

How to apply

If you are ready to help us build a healthier future, please submit your application through our official portal. We look forward to reviewing your experience and discussing how you can contribute to our mission.