Senior Manager, Total Rewards at Hootsuite

We’re looking for a Senior Manager, Total Rewards to help us create an impactful experience for our employees through our strategies and our total rewards  offerings. This global role will lead key areas of Hootsuite’s total rewards strategy, including equity programs, global benefits, and mobility.  You’ll partner with the Total Rewards team and broader People Team leading the day to day work and strategic initiatives across these programs. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located across Canada, and the USA where we comply with our legal hiring entities. In this role, you will report to our Vice President of People & Culture. 

WHAT YOU’LL DO:

• Develop programs and initiatives that enable us to attract, retain, and motivate the talent needed to meet our business objectives.
• Lead the benefits program for North America  including design, implementation, and administration of employee benefits across Canada and the U.S. This includes overseeing a range of benefits, such as health and income continuance plans, retirement programs, leave of absence policies, wellness initiatives, and other ancillary benefits.
• Oversee the equity compensation program, including end-to-end plan design, administration, governance of all equity related offerings. This includes managing day-to-day operations of stock plans (e.g. RSUs, PSUs, Options), ensuring regulatory compliance, collaborating with stakeholders and supporting strategic decisions related to total rewards and employee ownership. 
• Lead the team on all global mobility needs. Oversee vendor relationships, coordinate cross-functionally with the Finance, Legal, and People teams, and provide strategic guidance on global mobility programs and continuously improve processes. 
• Perform full scope of people management responsibilities, including selection, coaching, mentoring, development, performance management.
• Design, implement, and manage rewards and recognition programs that drive employee engagement, reinforce desired behaviors, and align with the Hootsuite’s values, culture, and business goals.
• Lead budget development and ongoing management of programs, ensuring operational efficiencies and alignment with broader people goals and objectives. 
• Collaborate with other People Teams on projects and initiatives to continuously look for ways to enhance people programs.
• Perform other related duties as assigned.

WHAT YOU’LL NEED:

• Extensive experience in total rewards, with deep expertise in equity/stock plan administration, global benefits, and mobility programs 
• Experience with Shareworks or other equity/stock plan administration platforms
• Advanced financial modeling skills, and exceptional quantitative, analytical, and problem-solving skills
• Experience in leading a small team of diverse total rewards specialists
• Ability to challenge as well as support others to create the best possible results
• Able to collaborate and work within diverse teams
• Exceptional communication skills, specifically with C-Suite leaders.
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-AK1