Senior Lead, Product Operations at BILL

At BILL, we are transforming how businesses manage their financial operations by replacing outdated processes with innovative, automated tools. As our Senior Lead, Product Operations, you will join a vision-driven team to design the execution engine that powers our product development, helping us scale and deliver impactful solutions for our customers.

Responsibilities

• Architect and evolve our operating model for Product, Design, and Product Marketing, including the frameworks and rhythms that ensure high-quality delivery.
• Govern the Product Development Lifecycle to maintain consistency from initial problem framing through to final launch.
• Scale AI-assisted processes to automate manual workflows, improve decision quality, and increase overall velocity.
• Partner with Engineering to ensure rapid, high-quality software delivery.
• Lead critical cross-functional forums, such as quarterly planning and execution reviews, to align teams and mitigate risks.
• Drive the adoption of operational tools like Productboard and Figma to establish a single source of truth for roadmap visibility and dependency management.

Must-haves

• 10+ years of experience in Product Operations, Product Management, or product-focused Program Management.
• Proven success in building governance systems and operating models within a high-growth software environment.
• Experience leading complex, cross-functional initiatives and influencing senior leadership across Product, Design, and Engineering.
• Strong fluency in Productboard and Figma, with a track record of driving tool adoption at scale.
• Deep understanding of the B2B SaaS landscape and the specific needs of SMB customers.
• A player-coach mentality that balances strategic planning with hands-on execution.
• Authorization to work in the United States without the need for visa sponsorship.

Benefits

The estimated salary range for this role is $185,000 to $231,000 USD. We offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance.
• Life and disability insurance.
• 401(k) retirement plan.
• Employee assistance program.
• Flexible hours and paid time off.
• Stock options.
• Hybrid work environment.