Senior Fulfillment Consultant at ShipMonk

Why ShipMonk?

ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. Headquartered in Fort Lauderdale, FL, ShipMonk has more than 2,500 employees across facilities in Fort Lauderdale, FL, Pittston, PA, Los Angeles, CA, Bay Shore, NY, Las Vegas, NV, Louisville, KY, Fort Worth, TX, Mississauga, Ontario, Canada, Tecate, Mexico, the United Kingdom, and Prague, Czech Republic.

Location: Onsite at one of our fulfillment center locations — Fort Lauderdale, FL; Fort Worth, TX; Louisville, KY; Pittston, PA; Las Vegas, NV; or San Bernardino, CA

About ShipMonk

At ShipMonk, we help eCommerce businesses scale by providing best-in-class third-party logistics (3PL) services. Our team is passionate, driven, and obsessed with helping our clients succeed. If you’re looking for a high-energy, fast-paced environment where innovation and hustle are valued, ShipMonk is the place for you.

The Role

The Senior Fulfillment Consultant (FC) is a critical individual contributor role responsible for driving new business opportunities and converting those opportunities into long-term ShipMonk clients. As a frontline sales professional, the FC is an expert in our services and solutions, with a strong focus on prospecting, relationship-building, consultative selling, and closing deals. This role is perfect for self-starters who thrive in a fast-paced sales environment and are eager to help eCommerce brands scale through 3PL fulfillment.

What You'll Do

• Product Knowledge Expert
  Understand the features and benefits of ShipMonk’s services and present them in a compelling way that meets the needs of prospective clients.
• Consultative Selling
  Deliver engaging, solution-oriented presentations tailored to client pain points. Negotiate service agreements and close new business opportunities with professionalism and urgency.
• Pipeline Development
  Generate and qualify leads through proactive outreach and networking. Build a robust pipeline of prospective clients aligned with ShipMonk’s ideal customer profile.
• Relationship Builder
  Establish and grow relationships with prospects, representing ShipMonk’s values and “GSD” mindset throughout the sales process.
• Problem Solver
  Identify client challenges and creatively position ShipMonk’s offerings to meet their needs. Think critically and act decisively to move deals forward.

What You'll Need

• 2+ years of sales, business development, or account executive experience in a fast-paced environment
• A proven track record of developing leads and closing new business
• Strong communication and interpersonal skills
• High proficiency in navigating CRMs (Salesforce preferred) and sales engagement tools
• Excellent organizational and time management abilities
• Ability to think analytically, negotiate service agreements, and adapt to a dynamic environment
• A collaborative team player with a strong sense of business acumen
• Passionate, energetic, and driven to exceed goals
• Willingness to be onsite up to 5 days per week at a ShipMonk fulfillment center
• Ability to travel up to 25% of the time to meet with clients in person. Travel may include conducting property tours, hosting client meetings, attending site visits, or supporting other in-person engagements as needed

Why This Role?

• Make a direct impact by driving new client growth and contributing to ShipMonk’s expansion
• Represent a fast-growing industry leader in 3PL fulfillment
• Join a passionate, high-performing sales team with strong leadership support
• Opportunity for career advancement in a rapidly scaling organization

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.