Senior Engineering Manager at Crunchtime

We are Crunchtime, the platform trusted by leading global restaurant brands to run consistent operations across every location. Our software helps operators manage food and labor costs, inventory, staff scheduling, learning and development, food safety, and operational audits. Today, more than 125,000 locations in over 100 countries-including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys, and P.F. Chang’s-rely on our platform, which now includes Zenput, to deliver reliable guest experiences at scale.

Key outcomes

• Lead one or more engineering teams through both short-term delivery goals and long-term product and team health.
• Partner with an embedded product manager to ensure the team builds the right features at the right time.
• Champion technical practices that balance immediate needs with sustainable, high-quality system design.
• Guide design and development decisions that keep the product and codebase sound and maintainable.
• Deliver customer value quickly in an agile environment while gathering feedback and iterating.
• Introduce processes and tools that improve quality and reduce friction without slowing delivery.
• Manage hiring, retention, performance, and coaching so the team grows and succeeds together.

Requirements

• Proven experience managing engineers across multiple teams or settings.
• Hands-on software engineering background with evidence of technical mentorship.
• Experience shaping team culture in a player-coach capacity.
• Strong communication skills paired with empathy and emotional intelligence.
• Comfort facilitating discussions while ensuring team and stakeholder needs are met.
• Track record of developing career plans, conducting performance management, running interviews, and coaching engineers at varying skill levels.
• Ability to balance pragmatism with thoughtful consideration of constraints rather than over-engineering solutions.
• Preference for empowering team members over controlling outcomes.
• Commitment to excellence through good design, code review practices, high test coverage, automation, performance, and high availability.
• Collaborative mindset that values product managers and designers as essential team members and prioritizes the global outcome over local wins.
• Kindness and second-order thinking that places long-term team safety and growth above short-term comfort, delivered through frequent, direct, and constructive feedback.
• Genuine interest in the technical and business problems the company solves.
• Positive outlook that values joy and fun in the workplace.
• Proficiency in English.

Preferred qualifications

• Experience with React, TypeScript, .NET, MS SQL Server, Azure, or SCORM.
• Prior remote work experience.
• Background in DevOps practices and CI/CD pipelines.
• Domain experience in education or restaurant operations.
• Experience building enterprise or web products at scale.
• Work with distributed systems, complex user interfaces, or other challenging engineering problems.

Compensation

We offer competitive pay along with a comprehensive benefits package that includes paid time off with premium vacation days, flexible PTO, paid company holidays, yearly team off-sites, international travel opportunities, major medical, life, and disability insurance, a savings fund, food vouchers, a Christmas bonus equivalent to 30 days, wellness benefits such as Headspace and Ginger.io, fitness reimbursement, and dedicated learning and development funds.

How to apply

If this opportunity aligns with your experience and interests, we invite you to apply. We value diverse perspectives and encourage candidates from all backgrounds to submit their applications.