Senior Engineering Manager at Crunchtime

We build the platform that powers operations for the world’s largest restaurant brands, helping them deliver consistent guest experiences and control costs across more than 125,000 locations in over 100 countries. As a Senior Engineering Manager you will lead one or two engineering teams that keep this mission-critical software reliable and evolving.

Responsibilities

• Lead hiring, retention, performance management, and coaching for your teams while keeping delivery on track.
• Partner daily with an embedded product manager to balance short-term priorities with long-term product health.
• Guide technical decisions that favor sound design, maintainability, and pragmatic trade-offs.
• Champion continuous improvement through CI/CD, automation, code review, and high test coverage.
• Facilitate agile rituals that deliver customer value quickly and gather feedback early.
• Use Jira, Slack, and Zoom to keep communication clear across engineering and the wider organization.

Must-haves

• Several years of experience managing software engineers in more than one setting.
• Hands-on software engineering background with evidence of technical mentorship.
• Proven ability to shape team culture as a player-coach while remaining primarily a people manager.
• Strong communication, empathy, and emotional intelligence; comfortable both leading and supporting others.
• Track record of creating career plans, conducting performance reviews, running interviews, and coaching engineers at varied skill levels.
• Preference for simplicity and pragmatism over over-engineering, with attention to constraints and long-term impact.
• Belief in good design, code review, automation, performance, and high availability.
• English fluency.

Nice-to-haves

• Familiarity with React, TypeScript, .NET, MS SQL Server, Azure, or SCORM.
• Experience with DevOps practices.
• Background in restaurant, food-service, or education domains.
• Work on enterprise or large-scale web products, distributed systems, or complex user interfaces.

Benefits

• 401k with employer match.
• Medical, dental, and vision insurance with FSA, HSA, and HRA options.
• Basic and voluntary life insurance.
• Flexible PTO and paid company holidays.
• 10 weeks of paid parental leave.
• Learning and development funds plus fitness reimbursement.
• Wellness benefits including Headspace, OneMedical, Omada, Ginger.io, Gympass, and Carrot.
• Commuter benefits.
• Yearly team off-sites and international travel opportunities.
• Fun team events in an open, mission-driven environment.