Senior Director, RevOps
Remote
Full Time
#Sales
#Revenue Operations
#Salesforce
#Sales Operations
#Sales Enablement
#AI Tools
#Data Analysis
#Zendesk
#Outreach
Company Overview
Revinate is a direct booking platform that leads the hospitality industry in driving direct revenue and increased profitability.
Our products and our people combine to give hoteliers the superpowers they need to crush their goals. With Revinate, hoteliers shift share away from OTAs and drive tangible results across an individual property or a portfolio. Our industry-leading, AI-powered, customer data platform collects, unifies and, synthesizes data giving hoteliers a foundational advantage.
Hoteliers gain critical intelligence – guest lifetime spend, stay preferences, ancillary revenue, and more. With Revinate’s Rich Guest Profile® data points, hoteliers don’t need to guess who their most profitable guests are, or how to drive conversions across email, voice, messaging, and digital channels.
Revinate's direct booking platform and omnichannel communication technology powers 1.1 billion Rich Guest Profiles across 12,500+ hotels to drive over $24 billion in direct revenue.
Be a superhero. Join the mission. Transform the industry.
Get Revinate. Get superpowers.
Role Overview
We are seeking a proactive, strategic builder to transform our GTM operations into a global powerhouse. You will sit above Sales Operations, Sales Enablement, and potentially SDR management, serving both Sales and Customer Success. You are not here to react to requests; you are here to anticipate business needs, centralize our dispersed knowledge, and strip away the administrative burden that slows down our frontline. This is a high-impact leadership role reporting directly to the Chief Revenue Officer.
Top Three Immediate Outcomes
90-Day Engine Transformation: Within your first 30 days, you will complete a fact-based assessment of our GTM engine, beginning the introduction of structural changes by day 60, and having the operation "ready to rock" by day 90.
Administrative Freedom: You will deploy AI agents and automated workflows to strip away administrative burdens, empowering our frontline teams to shift their focus from manual data entry to higher quota attainment and guest relationships.
Board-Level Predictability: You will establish a centralized "Source of Truth" in Salesforce, moving the executive team beyond "gut-feel" to predictive modeling and board-ready strategic narratives that guide our 2026 roadmap.
What You’ll Do
Build a Revenue Powerhouse: Lead and integrate the Sales Operations, Sales Enablement, and SDR functions into a single, proactive unit that supports both Sales and Customer Success.
Architect the Source of Truth: Enforce rigorous data standards within Salesforce to ensure it remains the primary, accurate engine for all GTM reporting and decision-making.
Drive Strategic Automation: Proactively investigate and implement AI tools—specifically leveraging Gemini—to introduce automation that improves organizational speed and leverage.
Translate Data to Strategy: Own the end-to-end analytical process for board decks and executive presentations, ensuring all GTM data is structured, planned, and actionable.
Solve Organizational Friction: Identify dispersed knowledge or duplicated functions across the organization and design programmatic solutions to bring them together.
What You’ll Bring
Proven SaaS Scale: 10+ years of leadership experience in Revenue or Sales Operations, specifically having scaled environments
Salesforce Architecture Expertise: You possess expert-level knowledge of Salesforce and its integration with the broader tech stack (Zendesk, Finance systems, Outreach).
Enablement Sophistication: You understand the critical distinction between product enablement and sales skill/framework enablement to drive peak performance.
Builder Mindset: You have a track record of operating without a net in lean environments, closing loops without being asked, and performing through instability.
Strategic Proactivity: You are not a reactionary operator; you possess the curiosity and confidence to anticipate business needs before they are escalated.
People Describe You As
Strategic, not Reactionary: You don’t wait for a push to act; you are the one identifying why processes don't work and proactively showing leadership what needs attention.
A High-Standard Loop-Closer: You have low ego but relentlessly high standards, naturally following through on every initiative because it bothers you to leave things unresolved.
Evidence-Driven: You show up with numbers and measurable outcomes rather than vague promises, treating ambiguity as a surface to work on rather than a blocker.
Benefits
