Senior Desktop Engineer and Executive Support at Simtra BioPharma Solutions

At Simtra BioPharma Solutions, we are dedicated to partnering with pharmaceutical and biotech companies to bring life-changing sterile injectable products to patients around the globe. Whether we are working on biologics, vaccines, or highly potent compounds, our team is driven by a shared commitment to quality and continuous improvement. We believe in working as one, respecting every voice, and taking pride in the impact we make every single day. We are looking for someone who shares our growth mindset and wants to help us solve problems in new and innovative ways.

The opportunity

We are seeking a Senior Desktop Engineer and Executive Support to join our team on a full-time, on-site basis. In this role, you will serve as our primary Endpoint Manager, ensuring that our devices remain secure, compliant, and perform at their best. You will be the technical expert responsible for our Windows environment, utilizing tools like Microsoft Intune and SCCM to design and maintain our infrastructure. Beyond the technical architecture, you will act as a trusted advisor to our executive leadership, providing high-touch, white-glove support while also assisting our broader corporate team.

A day in the life

• You will design and manage our desktop imaging, Autopilot deployment scripts, and group policies to ensure a secure and efficient workstation environment for all employees.
• You will provide dedicated, white-glove technical support to our executive leadership, resolving critical issues quickly to keep our operations running smoothly.
• You will leverage PowerShell to automate complex endpoint tasks and application packaging, constantly looking for ways to improve our efficiency and resolve recurring technical challenges.

Who you are

You are a seasoned IT professional with at least 8 years of experience, including 3 or more years specifically focused on endpoint management. You possess deep technical knowledge and a passion for problem-solving. Your background should include the following:

• Extensive expertise in Microsoft Intune, including enrollment and compliance, as well as SCCM for imaging and software deployment.
• Strong proficiency in Windows OS management, including registry settings, Active Directory, and group policies.
• A solid grasp of endpoint security tools like Windows Defender, BitLocker, and AppLocker.
• Advanced PowerShell scripting skills used for automation and system optimization.
• Excellent communication skills, with the professional maturity to provide high-level support to executives in a fast-paced environment.
• A Bachelor’s degree in Information Technology or a related field is preferred, as are relevant Microsoft or ITIL certifications.

Why you'll love it here

We believe in supporting our employees from their very first day. When you join our team, you will have access to a comprehensive benefits package designed to care for you and your family. This includes:

• Medical, dental, and vision insurance coverage.
• A 401(k) retirement savings plan with a company match.
• Generous paid time off, including paid holidays and parental leave.
• An employee assistance program and education assistance.
• Access to on-site campus amenities, such as a workout facility and cafeteria.
• Various voluntary insurance options, including life, disability, and identity theft protection.