Senior Backend Engineer at Gorgias

We believe that conversations are destined to become the primary way people shop. At Gorgias, we are building the platform that makes this vision a reality. Our unified AI agent supports, sells, and re-engages customers throughout their entire journey. We are leading the shift toward Conversational Commerce, turning every brand interaction into a personal, seamless, and intelligent relationship. By combining deep product expertise with the latest in AI, we are making the shopping experience more human and connected than ever before.

Role at a glance

We are looking for a Senior Backend Engineer to join our team on a full-time basis. This is a senior-level position based on-site in France. You will be part of a growing engineering organization that is scaling to support over 16,000 merchants and 12 million shoppers globally.

Your impact

• Design robust features, APIs, and data models that power our platform for a massive global user base.
• Collaborate autonomously within a team of over 100 engineers to ship production-ready code while monitoring performance and system success.
• Solve complex technical challenges related to scale, ensuring our infrastructure remains reliable as data traffic continues to increase.

What you'll need

To succeed in this role, you should be a pragmatic problem solver who thinks in terms of systems and architecture. We value clean, testable code and a commitment to high-quality software development.

• Experience: At least 6 years of professional experience in software development with a strong focus on backend engineering.
• Languages: Proficiency in Python or Java.
• Technical Skills: Experience with Kafka, Pub/Sub, and modern API design principles.
• Mindset: A collaborative spirit, excellent communication skills, and the ability to take full ownership of your work from development through to production.
• Language: Fluency in English.

Perks and compensation

• Equity compensation to ensure you share in our success.
• Paid time off, including 5 weeks of vacation plus 2 weeks of RTT, alongside paid sick leave.
• Medical insurance provided through private coverage.
• Home office budget of up to €700 to ensure your workspace is comfortable and productive.
• Learning budget of up to €2,000 annually for professional development and wellness support.
• Company retreats and quarterly summits to help us stay connected and aligned.