Sales Support Specialist at WÜSTHOF GmbH

Welcome to WÜSTHOF!

As a manufacturer of high-quality chef's knives, we know, cutting is sharing! Whether it’s cooking a family meal together or sharing a slice of cake, it brings people and families together. That's exactly how we see teamwork. With every day at WÜSTHOF, we want to share our vision, our experience and our success – with you!

WÜSTHOF has had one mission since its beginning in 1814: crafting the finest knives that last for generations. WÜSTHOF is appreciated for its art of crafting; it takes over forty manufacturing steps to make a WÜSTHOF knife, with many made by hand, using traditional skills and techniques. With over 300+ employees in North America and Europe, the brand is available at leading culinary retailers worldwide. If you would like to share your personality, your knowledge and your passion with us then we look forward to forging the future of WÜSTHOF together with you!

Position Overview

WUSA is seeking a detail-oriented and proactive Sales Support Specialist to be a critical partner to our Sales Team and to provide support to the VP of Sales. In this role, you will streamline administrative operations to help the team focus on their core mission of driving sales growth. Your work will directly contribute to team efficiency and success by managing key logistics, communications, and administrative approvals.

Key Responsibilities & Duties:

·      Handling of essential administrative tasks such as approving expense reports, product samples, and paid time off requests.

·      Plan and organize quarterly sales meetings and manage all domestic and international travel arrangements for the team.

·      Maintain and update the WUSA Sales SharePoint site to ensure the team has access to the most current information.

·      Create and distribute a monthly newsletter to keep everyone informed and engaged.

Qualifications & Skills:

·         Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers

·         Excellent computer proficiency (MS Office – Word, Excel, Outlook, PP, SharePoint) and the ability and willingness to learn new technologies; ERP & CRM experience a plus

·         Ability to use critical thinking to resolve issues in a timely manner

·         4-year degree preferred

·         3+ years previous experience in a sales or customer support role

·         Must be able to work in a fast-paced environment and meet deadlines

·         Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

·         Excellent time management and multi-tasking abilities as well as a keen sense of urgency

WÜSTHOF is an equal opportunity employer and we are committed to creating a diverse team. We will consider all qualified applicants regardless of age, race, color, religion, gender, gender, gender, gender identity or expression, sexual orientation, national origin, disability, genetics, or veteran status.