ActiveCampaign
Sales Operations Analyst
Hybrid
Full Time
#Sales Operations
#Sales Management
#Sales Strategy
#Tech Sales
#Prospecting
ActiveCampaign is looking for a Sales Operations Analyst
Full TimeMid-LevelHybridCosta RicaSales OperationsSales ManagementSales StrategyTech SalesProspectingEnglishDental insuranceFlexible hoursHome office budgetHybrid workLearning budgetMaternity/paternity leaveMedical insuranceMental wellness budgetPaid time offProfessional development
We are looking for a Sales Operations Analyst to join our growing team in Costa Rica. ActiveCampaign provides a leading marketing automation platform that helps small businesses grow through intelligent CRM, email, and integration tools, and you will play a key role in shaping our culture as we expand our presence in this new hub.
Responsibilities
- Maintain and improve database integrity by ensuring consistent data hygiene across all internal systems.
- Manage our CRM platform to keep customer and prospect records accurate and up to date.
- Execute data mining and qualification processes to identify trends and optimize sales performance.
- Collaborate with leadership to generate ad hoc reports that support ongoing sales initiatives and funnel management.
- Facilitate the routing of high-intent leads to sales representatives to drive revenue impact.
Must-haves
- At least 2 years of experience in sales or revenue operations, ideally within a SaaS environment.
- Advanced proficiency in MS Excel.
- Strong analytical skills with a strategic mindset for interpreting market and sales cycle data.
- Exceptional communication and project management abilities, with a high level of attention to detail.
- Ability to thrive in a fast-paced, ambiguous environment while managing multiple priorities.
- Professional fluency in English.
- Willingness to undergo a background check as part of our hiring process.
Nice-to-haves
- Experience working with Business Intelligence tools such as Looker or Tableau.
- Practical knowledge of SQL.
Benefits
- Medical and dental insurance coverage.
- Flexible working hours and a hybrid work model.
- Home office budget to support your workspace.
- Learning and professional development budget.
- Mental wellness budget and resources.
- Paid time off and maternity/paternity leave.
ActiveCampaign
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Markets
Ecommerce
Email Marketing
CRM
Marketing Automation
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