ActiveCampaign

Sales Operations Analyst

Costa Rica

Hybrid

Full Time

#Sales Operations

#Sales Management

#Sales Strategy

#Tech Sales

#Prospecting

ActiveCampaign is looking for a Sales Operations Analyst

Full Time Mid-Level Hybrid Costa Rica Sales Operations Sales Management Sales Strategy Tech Sales Prospecting English Dental insurance Flexible hours Home office budget Hybrid work Learning budget Maternity/paternity leave Medical insurance Mental wellness budget Paid time off Professional development

We are looking for a Sales Operations Analyst to join our growing team in Costa Rica. ActiveCampaign provides a leading marketing automation platform that helps small businesses grow through intelligent CRM, email, and integration tools, and you will play a key role in shaping our culture as we expand our presence in this new hub.

Responsibilities

Maintain and improve database integrity by ensuring consistent data hygiene across all internal systems.
Manage our CRM platform to keep customer and prospect records accurate and up to date.
Execute data mining and qualification processes to identify trends and optimize sales performance.
Collaborate with leadership to generate ad hoc reports that support ongoing sales initiatives and funnel management.
Facilitate the routing of high-intent leads to sales representatives to drive revenue impact.

Must-haves

At least 2 years of experience in sales or revenue operations, ideally within a SaaS environment.
Advanced proficiency in MS Excel.
Strong analytical skills with a strategic mindset for interpreting market and sales cycle data.
Exceptional communication and project management abilities, with a high level of attention to detail.
Ability to thrive in a fast-paced, ambiguous environment while managing multiple priorities.
Professional fluency in English.
Willingness to undergo a background check as part of our hiring process.

Nice-to-haves

Experience working with Business Intelligence tools such as Looker or Tableau.
Practical knowledge of SQL.

Benefits

Medical and dental insurance coverage.
Flexible working hours and a hybrid work model.
Home office budget to support your workspace.
Learning and professional development budget.
Mental wellness budget and resources.
Paid time off and maternity/paternity leave.

ActiveCampaign

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Ecommerce

Email Marketing

CRM

Marketing Automation

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Sales Operations Analyst at ActiveCampaign