Reach Mobile
Sales Engineer
On-site
Full Time
#Product
#Sales Support
#Product Demonstrations
#Client Communication
#Technical Documentation
#Market Research
#Product Development
#Emerging Technologies
Reach Mobile is looking for a Sales Engineer
Full TimeSeniorOn-siteUnited StatesProductSales SupportProduct DemonstrationsClient CommunicationTechnical DocumentationMarket ResearchProduct DevelopmentEmerging TechnologiesEnglish
About Reach:
Reach is a global SaaS platform powering the next generation of network-based services. Companies use our end-to-end platform to launch, operate, and scale innovative wireless, broadband, and IoT services in record time. Please visit https://www.reachnext.com/ for more information.
About the Role:
In this position, you will have the opportunity to work collaboratively with Sales, Business Development Accounts, and Products teams, delivering support on product-related inquiries, conducting product demonstrations, and driving sales growth. The ideal candidate thrives in a dynamic and fast-paced work environment, possesses exceptional communication skills, and effectively manages competing priorities and deadlines.
Key Responsibilities:
Provide support to the Sales, Business Development and Accounts teams.
Provide technical guidance to clients on our products and assist in solution discussions to help them understand the value proposition.
Communicate product features and benefits to clients in a clear and concise manner.
Assist with customer facing, technical documentation such as product specifications and user manuals.
Maintain strong relationships with clients to ensure their needs are met and address any issues that arise.
Conduct market research to understand customer needs and provide insights to the product development team.
Collaborate with Product Development teams to identify areas of product improvement and communicate this feedback to relevant stakeholders.
Stay up to date with industry trends and emerging technologies to ensure our products remain competitive.
Qualifications:
Minimum of a bachelor's degree in relevant field.
5+ years of experience in a Sales Engineering or similar role, preferably within the telecom industry.
Good knowledge of telecom domain concepts and technologies.
Excellent communication and interpersonal skills to liaise with clients and internal teams.
Ability to conduct basic solution discussions with clients and support Business Development and Accounts teams.
A track record of delivering presentations and demonstrations of products to clients.
Strong analytical and problem-solving skills to identify areas of product improvement.
Willingness to travel when required
Location: Chelmsford, Massachusetts, United States
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