Sales Engineer at Voxie Inc

At Voxie, we believe conversation is the future of business. We have developed a specialized SMS platform designed for franchises, helping national brands achieve local impact across more than 15,000 locations. Our AI-powered solution simplifies how multi-unit businesses engage their customers and drive sales, and we are looking for a senior-level Sales Engineer to join our remote team and help us scale our technical impact.

Responsibilities

• Partner with our sales team to lead technical discovery, uncover prospect pain points, and design tailored integration solutions.
• Create and deliver compelling, technically-informed demos that clearly illustrate the value of our platform.
• Manage the technical requirements gathering process, documenting client workflows and integration needs for internal teams.
• Own the integration design process, including mapping data flows and navigating APIs, webhooks, and tools like Zapier.
• Develop reusable demo environments, product walkthrough videos, and enablement content to support our go-to-market efforts.
• Act as a bridge between clients, vendors, and our internal engineering team to ensure smooth implementations.
• Standardize our documentation and processes to improve the handoff between sales and onboarding.

Must-haves

• Significant experience in pre-sales or solutions engineering, specifically within enterprise SaaS.
• Strong technical literacy with APIs, webhooks, SFTP, and marketing automation platforms.
• Proven ability to manage complex sales cycles involving multiple stakeholders and intricate tech stacks.
• Expertise in creating clear, comprehensive technical documentation.
• Fluency in AI tools to accelerate documentation, process mapping, and technical communication.
• Exceptional communication skills with the ability to translate technical concepts for non-technical audiences.
• A proactive, process-oriented mindset with the ability to lead projects and track open items independently.
• Professional proficiency in English.

Nice-to-haves

• Direct experience working with franchise business models and their unique operational structures.
• Prior experience in the trenches of client onboarding or implementation.
• A background in content creation, such as producing product videos or screen-capture walkthroughs.

Benefits

The salary range for this position is 110,000 to 150,000 USD annually.

• Comprehensive medical, dental, and vision insurance.
• Life insurance coverage.
• Flexible work hours and a remote-first environment.
• Generous paid time off.
• Paid maternity and paternity leave.
• Opportunities to connect with the team during annual company retreats.