Remote Travel Coordinator at Unplugged Travel

We are seeking a detail-oriented and highly organized Remote Travel Coordinator to join our team. The ideal candidate will have excellent communication skills, a passion for travel, and the ability to work independently. As a Remote Travel Coordinator you will be responsible for coordinating travel itineraries, managing bookings, and providing exceptional customer service to clients. ***Applicants currently accepted from the USA, Mexico, Australia.

Responsibilities:

• Travel Planning: Collaborate with clients to understand their travel preferences and requirements. Create customized travel itineraries, including flights, accommodations, transportation, and activities.

• Booking Management: Handle the end-to-end process of booking flights, hotels, rental cars, and other travel-related services. Ensure accuracy and efficiency in all reservations.

• Communication: Maintain regular communication with clients to provide updates, answer inquiries, and address any concerns. Establish and nurture strong relationships with travel partners.

• Problem Resolution: Proactively identify and resolve any issues that may arise during travel, such as flight delays, cancellations, or changes to itineraries. Provide timely and effective solutions to ensure a positive experience for clients.

• Training: Attend live and online training programs to earn travel industry certifications in order to gain knowledge and expertise in booking travel for clients

• Documentation: Manage all travel-related documentation, including tickets, confirmations, and visas. Ensure that clients receive all necessary information before their journey.

• Travel Trends and Updates: Stay informed about the latest travel trends, regulations, and updates. Provide clients with relevant information and recommendations to enhance their travel experience.

• Customer Service: Deliver exceptional customer service to build and maintain a positive reputation. Address client feedback and continuously seek ways to improve the travel coordination process.

Requirements:

• Previous experience in customer service, sales, or other related fields

• Ability to build rapport with clients

• Ability to prioritize and multitask

• Good at problem solving

• Able to work independently

• Ideally goal oriented

• Positive and professional demeanor

• Time management and organization skills

• Self-starter, positive mind-set, self-motivated

• Excellent written and verbal communication skills

• Must have computer and/or smartphone

Benefits

• Fully remote - work from anywhere you choose

• Flexible work schedule - Make your own hours and schedule, full-time or part-time

• No experience required - unlimited training provided

• Access to earned travel industry certifications

• Access to online and live travel booking training

• One-on-One and team coaching

• No sales quota

• Travel discounts

• Performance based with uncapped earning potential

• Access to regular incentives, trips, prizes

• Discounted CLIA card and opportunity to qualify for IATAN card

• E&O insurance

• Great company culture and community

• Access to bonuses

We are an equal opportunity employer. We encourage candidates from all backgrounds to apply.

Note: The above is a general outline of the duties and responsibilities and may be subject to change.

• Please send resume to: [email protected]