Registration Platform Administrator at Informa Group Plc.

We are looking for a dedicated Registration Platform Administrator to join our Digital Solutions team. At Routes, we sit at the heart of the aviation industry, organizing world-renowned networking events across Asia, Europe, and the Americas. Beyond our major forums, we provide critical market data and route development insights through our online platform, Routes 360, and our industry-leading publication, Routes Magazine. If you are a collaborative professional who thrives in a fast-paced environment, we would love to have you on our team.

What you'll be doing

• You will manage the end-to-end registration process for our delegates, ensuring that all contracts and records are handled with precision and efficiency.
• You will act as a key point of contact for the commercial team, supporting sales efforts by resolving delegate queries, maintaining accurate data in our systems, and ensuring all published information is correct.
• You will oversee the invoicing and online payment cycle, working closely with our finance and credit control departments to manage outstanding debts and provide regular revenue reporting.

What you'll bring

To succeed in this role, you should have a background in administration or financial operations, along with a strong aptitude for data management. We are looking for the following qualifications:

• Proven experience in a data-intensive role, with a strong ability to perform trend analysis and manipulate data to provide actionable insights.
• Competency in CRM and database management, with familiarity in Salesforce being a significant advantage.
• Excellent communication skills, allowing you to engage effectively with international customers and collaborate seamlessly with internal stakeholders across different departments.
• A high level of attention to detail and the ability to manage your time effectively while supporting multiple projects simultaneously.
• A collaborative spirit and the ability to thrive in an on-site work environment within the United Kingdom.

What you'll get

At Informa, we prioritize your growth and well-being. We offer a supportive, diverse, and ambitious culture where you can truly build your career. Your benefits include:

• Freedom and flexibility: We offer a balanced approach to office and remote work, along with the chance to work from almost anywhere for up to four weeks each year.
• Generous time off: You will receive 25 days of annual leave, which increases to 27 days after two years, plus an extra day off for your birthday.
• Career development: You will have access to bespoke training, mentoring platforms, and thousands of courses via LinkedIn Learning, with a strong focus on internal promotions.
• Well-being and community: We provide private medical cover, a healthy living subsidy, access to mental health support, and a variety of social events and diversity networks.
• Financial perks: You can participate in our ShareMatch scheme to become an Informa shareholder and take advantage of our charity match funding program.
• Giving back: You are entitled to four days of paid volunteer time per year to make a broader impact in your community.