Quality & Delivery Manager at Shippit

Shippit is Australia’s premier connected shipping software provider, dedicated to transforming the complex world of logistics. We are proud to be an Australian-founded company with a global reach, operating as a nimble startup while maintaining the stability of a business that processes over 50 million orders annually. Our commitment to sustainability is core to our mission, as every delivery made through our platform is 100% carbon neutral. Following a successful $65 million Series B2 funding round, we are looking for a Quality & Delivery Manager to join our team and help us solve complex infrastructure challenges as we continue to scale.

Key outcomes

• Lead the development and execution of our quality strategy, ensuring a balance between high-velocity delivery and robust software confidence.
• Oversee the software development lifecycle by reviewing and improving processes to support scaling and consistent delivery outcomes.
• Coordinate across multiple engineering squads to provide support, tactical prioritization, and clear communication to stakeholders.
• Maintain and enhance testing practices, including the implementation of quality pyramids and modern testing frameworks.
• Collaborate with engineering leaders and logistics partners to identify areas for improvement and drive efficiency across the organization.
• Create visibility into delivery efforts for executive leadership, fostering empathy and understanding for the engineering process.

Requirements

• Over 7 years of experience in leadership or senior expert roles, with a proven ability to influence engineering teams.
• Technical proficiency in reviewing code written in Ruby, TypeScript, and Go.
• Familiarity with cloud infrastructure, specifically AWS and GCP.
• Deep understanding of Agile methodologies, including Kanban, Scrumban, and sprint-based workflows.
• Extensive experience with quality assurance tools and testing frameworks.
• Strong stakeholder management skills, with the ability to communicate effectively with executive teams and external partners.
• A self-driven approach to problem-solving and a track record of building systems or policies that increase team productivity.
• Professional fluency in English.

Preferred qualifications

• Prior experience in the logistics industry, particularly regarding the movement of digital and physical goods at scale.

Compensation

We offer a flexible hybrid work environment that allows you to balance your time between our office and your home. Our benefits package includes:

• Access to a dedicated learning budget to fuel your professional growth.
• Flexible working hours to support your work-life balance.
• The opportunity to work remotely for up to two weeks per year from anywhere in the world.

How to apply

If you are ready to help us make ship happen, we invite you to apply and join our team. Our recruitment process is designed to be straightforward, consisting of a phone screen, a hiring manager interview, a functional assessment, and a values-based conversation. As a Circle Back Initiative employer, we commit to providing a response to every applicant.