Product Strategy Manager
Remote
Full Time
#Product
#Customer Experience
#Product Strategy
#Customer Success
#Communication
#Consulting
We are Hang, and we are building the future of brand loyalty and membership. By combining personalization, gamification, and a robust integration ecosystem, we provide brands with a fresh way to connect with their customers. Our team is backed by a $16 million Series A round and features talent from industry leaders like Google, Amazon, and Apple. We currently partner with major names such as Ulta Beauty, Budweiser, and Flipkart, along with popular restaurant chains like Boba Guys and Williamsburg Pizza. We are looking for passionate people to join us as we redefine how brands interact with their communities.
What is this role?
We are seeking a Senior Product Strategy Manager to join our team on a full-time, remote basis. This is a foundational position where you will help define and build out our product strategy function. You will act as a primary relationship manager, helping our clients unlock the full value of our platform while serving as a key voice for our customers during internal product roadmap discussions.
What will you do?
- Partner closely with customer stakeholders to understand their specific needs and deliver significant business value.
- Develop comprehensive playbooks and frameworks for program benefits and rewards to ensure successful client launches.
- Collaborate with our internal product, engineering, and customer success teams to drive the adoption of new features and integrations.
What makes you a great fit?
To be successful in this role, you should have at least 5 years of experience in fields like consulting, product management, strategy, or customer success. You are a big picture thinker who enjoys crafting long-term strategy and possesses the ability to persuade senior executives. We value a scientific approach to problem-solving, where you form hypotheses and test them with data. Excellent English communication skills are essential for this role. You will stand out if you have a background in investment banking or strategy consulting, experience with enterprise SaaS, or a genuine passion for the restaurant and consumer brand industries.
What's in it for you?
We offer a supportive environment that values your well-being and long-term growth. Our benefits package includes:
- Comprehensive medical, vision, and dental insurance.
- Unlimited vacation time.
- 401k plan.
- Equity compensation.
- The flexibility of a fully remote work environment.
