Product Manager at Zoyi

Channel Talk is an all-in-one AI messenger designed to foster sustainable growth for businesses. We believe that the customer holds the answer to every business challenge, and our platform enables companies to build meaningful, real-time conversations with their users. By integrating CRM data with intelligent consultation design and automated AI responses, we help businesses streamline their customer support and elevate the overall user experience. Our product has achieved significant success, holding over 20% market share in Japan and maintaining one of the fastest growth rates among B2B companies in Asia. As we scale globally, we are looking for a Senior Product Manager to join our mission of creating a future classic product that defines a generation.

Key outcomes

• Lead the improvement and optimization of various features within the Channel Talk platform.
• Manage and facilitate multiple task forces, ensuring clear planning and effective communication across teams.
• Oversee the product lifecycle, including post-launch performance monitoring and internal onboarding.
• Align project goals and strategic direction with leadership and communicate these objectives clearly to team members.
• Plan and manage the scope, roadmap, and delivery schedules for product development.

Requirements

• At least 3 years of experience in a Product Management role.
• Strong understanding of product planning and software development mechanisms.
• Proven ability to simplify complex problems and deliver scalable solutions.
• A focused mindset with the patience and persistence to solve fundamental business challenges.
• Excellent communication skills to navigate conflicts and resolve issues effectively.
• A deep commitment to meeting and understanding customer needs.
• Professional proficiency in the Korean language.

Preferred qualifications

• Strong analytical skills with experience managing funnels, from user acquisition to churn and revenue metrics.
• Background in direct product engineering.
• Previous experience working as a PM in the B2B SaaS sector.
• Clear understanding of the functional and strategic differences between B2B and B2C product development.
• Demonstrated success in identifying market needs and developing product-market fit.

Compensation

We are committed to providing industry-leading compensation for members who achieve meaningful results. Our benefits package includes:

• Meaningful stock options for long-term contributors.
• Hybrid work environment with the flexibility to choose your work location to maximize focus.
• Generous paid time off, including additional leave options.
• Home office budget and support for professional development.
• Free gym membership to support your well-being.

How to apply

Our hiring process typically begins with a document review, followed by a pre-assignment, a first-round functional interview, and a second-round cultural fit interview. We value the problem-solving skills you have demonstrated in your past projects, so please share details regarding your previous challenges and how you overcame them. We look forward to learning more about you and discussing how you can contribute to our journey.